OAuth Issues affecting multiple storage providers

Support
1

Just to consolidate, it looks like a large problem with any endpoints using OAuth, i.e.

  • Google Drive
  • Google Cloud Storage
  • Box.com
  • OneDrive

All users getting similar errors:
Failed to connect: Failed to authorize using the OAuth service: Server error. If the problem persists, try generating a new authid token from: Duplicati OAuth Handler - and whatever connection type is being used,

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2

This is probably related to the new version of the OAuth helper service (<duplicati-oauth-handler.appspot.com>) that was deployed yesterday, to add support for Jottacloud (which seem to work, by the way). There is an issue for it: https://github.com/duplicati/oauth-handler/issues/8

1 Like
3

There seem to be issues with the Duplicati OAuth Handler on multiple types of connections, but not on all. While I am using the Duplicati OAuth Handler with Dropbox and OneDrive, I am only having issues with OneDrive.

4

I have the same issue as well. Even though I regenerated the OAuth token, it still doesn’t work.

Cloud provider - Google Drive.

Also, I am unable to install the new release. I’ve created another post for this - Unable to install new release pm Raspberry Pi running on Buster

5

We facing the same issue with all backup using OneDrive, the error below:
Failed to connect: Failed to authorize using the OAuth service: Server error. If the problem persists, try generating a new authid token from: Duplicati OAuth Handler

Any solution?

6

Uso Google Drive e OneDrive em uns 20 clientes e todos pararam hoje, nenhum autentica, com instalação nova, backup novo, não tem o que fazer, será que o desenvolvedor consegue reverter o que foi feito no Duplicati?

7

I am running into the same issuing backing up to OneDrive (Microsoft 365 for business.) I tried getting a new OAuth token but that does not seem to help.

8

Olá @Rio7878 aqui comigo mesma coisa… Já tem alguma novidade? Caso possa avisar se houver uma solução, segue skype adlei.souza

Desde já obrigado!

9

who’s the best contact person for the code work which might need fixing?

Until the server admin can be reached, can you or @jhall help any way?
I’m not sure if any of the failed services could be tried on your own server.

[Documentation] Request: Document self-hosting with Google App Engine #1 lays out the steps.
I don’t have personal experience with how much trouble it is to get credentials from the provider.

10

Hi all!.
I’m having same issues.

Duplicati.Library.Interface.UserInformationException: Failed to authorize using the OAuth service: Server error. If the problem persists, try generating a new authid token from: https://duplicati-oauth-handler.appspot.com?type=googledrive ---> System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
  at System.Net.HttpWebRequest.GetResponseFromData (System.Net.WebResponseStream stream, System.Threading.CancellationToken cancellationToken) [0x00146] in <9c6e2cb7ddd8473fa420642ddcf7ce48>:0 
  at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <9c6e2cb7ddd8473fa420642ddcf7ce48>:0
11

Same here, with Google Drive.
Just got 2.0.6.103_canary_2022-06-12, but same error as 2.0.6.102_canary_2022-04-06 this morning.
“Operation List with file attempt 3 of 5 failed with message: Failed to authorize using the OAuth service: Server error.”

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Until the server admin can be reached, can you or @jhall help any way?

Looking into it. Trying to debug it with a local installation of the oauth service, and I think I have reproduced the error (but not solved it yet).

2 Likes
13

Got it! :dart:
…at least in my local, crazy-hack service installation, but pretty sure this is it. Pull request on oauth service coming up in a few minutes, hopefully shorter response time on this one. :crossed_fingers:

4 Likes
14

Wonderful news! We’re trying to reach the Duplicati OAuth server admin. I haven’t heard back yet…

15

Hi all, it was a simple typo (admittedly a confusing one) introduced as part of fixing Jottacloud.
The issue has been fixed and the service updated.

It has been too long since I last updated the OAuth handler that I forgot to monitor the request logs after the update. Next update I will make sure to announce the change prior to performing it and monitor the request logs afterwards.

Appologies for the interruption.

14 Likes
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Está voltando a funcionar em todos os lugares que usamos, algo foi corrigido, abençoado seja!

17

A post was split to a new topic: Google Drive issue

18

Thanks for resolving :slight_smile: I can confirm my overnight job ran happily last night :slight_smile:

19

Thanks for resolving. My backups run fine now :slight_smile:

20

Thanks for this quick fix! System running fine again.