I thought I’d updated my Duplicati installation to 22.214.171.124_beta_2018-04-02 the other day. Over the last couple of days I noticed I was getting backup warnings saying the “retention policy” option was not supported.
I cleared my browser cache and checked by backup configuration and the Smart Retention option is no longer there.
I also see the following in the logs:
8 May 2018 22:35: Error in updater
System.Exception: Found unexpected file: /Users/david/Library/Application Support/Duplicati/updates/126.96.36.199/OSXTrayHost/rumps.pyc
at Duplicati.Library.AutoUpdater.UpdaterManager.VerifyUnpackedFolder (System.String folder, Duplicati.Library.AutoUpdater.UpdateInfo version) [0x00297] in <2e3a1be277654a188f84e503094300c3>:0
… and my version is now showing as back at 188.8.131.52_beta_2017-08-01.
Any idea why the update failed, and if there’s anything I should do before trying again?
Do you think you’re having the same issue as described here?
There were a lot of changes in the update process between 184.108.40.206 and 220.127.116.11 and it has been known to cause issues in certain cases, though it seems once people are on the new code the GUI update issues go away…
I don’t have immediate access to a Mac to conform, but I suspect this is correct / expected behavior due to how Duplicati does the in-GUI updates using the ~/.config/Duplicati/updates folder (for more detail, see “How Duplicati installs / updates work” @ Downgrading / reverting to a lower version).
If you go to the main menu “About” -> “System info” page you should see both a ServerVersionName (most recent update being run) as well as a BaseVersionName (INSTALLED version not including any GUI updates).
Hopefully somebody else can check for the Mac reported !LONG_VERSION! version number before I can do it 4 or 5 days from now. But until then, can you confirm:
your screenshot is for Duplicati.app v18.104.22.168 canary