Tray icon always red (error state) but no errors in logs

[AntonTo]

Hi All! Running Duplicati on Linux (Xubuntu 18.04, XFCE) as a service.
Next, run tray icon application with command:

duplicati --no-hosted-server --serverurl=http://localhost:8200

Tray icon always red color (like error occurred) but when I open logs - nothing special there. No any errors and warnings.

[warwickmm]

An issue where the tray icon was red for new installs was fixed in version 2.0.3.5. What version of Duplicati are you running?

[AntonTo]

I’am running 2.0.3.3_beta_2018-04-02.
When I click “Check update” - nothing happens!
Update channel configured to: Default (Beta)

[warwickmm]

The fix is currently only available in the canary builds. It seems that triggering an actual error will clear the state and fix the tray icon:

Windows 10 tray icon always red/failed

This sounds like the “new install error” that @kenkendk has noted elsewhere. In my experience it will persist in a new install until an actual error occurs and is cleared via the “dismiss” button. The easiest way to do this is run a backup and then abort in the middle of the job. When it completes the next time, the error state will go away.

[AntonTo]

@warwickmm

The easiest way to do this is run a backup and then abort in the middle of the job.

Working well! I did it and now icon is black (normal state). Thanks for hack!

[drakar2007]

For future reference (either for you or for others who find this): if you click “check update” and your current update channel is set to beta, and you have the latest beta installed, Duplicati won’t identify any updates. You would need to set your update channel to canary (or experimental) to get it to suggest a newer build than the beta.