The request body terminated unexpectedly

Support
1

Hi,

I’m one of the crashplan orphans who are trying to find a new backup solution. I found wasabi s3 to be a affordable cloud solution and I’ve been trying out Duplicati for a while. However I’m having some problems when trying to backup my files.

After the backup has been running for a while I get the error message “The request body terminated unexpectedly” and the backup fails.

Any ideas what can cause this and how to solve it?

2

Got the same error again. This time I found some logs.

Backup: Fatal \n\n Backup For: Photos \n\n Failed: The request body terminated unexpectedly
Details: Amazon.S3.AmazonS3Exception: The request body terminated unexpectedly ---> Amazon.Runtime.Internal.HttpErrorResponseException: The remote server returned an error: (400) Bad Request. ---> System.Net.WebException: The remote server returned an error: (400) Bad Request.
  at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <bd46d4d4f7964dfa9beea098499ab597>:0
  at System.Net.HttpWebRequest.GetResponse () [0x0000e] in <bd46d4d4f7964dfa9beea098499ab597>:0
  at Amazon.Runtime.Internal.HttpRequest.GetResponse () [0x00000] in <803698ef18ec4ef39f2265bdc6bd210d>:0
   --- End of inner exception stack trace ---
  at Amazon.Runtime.Internal.HttpRequest.GetResponse () [0x0003a] in <803698ef18ec4ef39f2265bdc6bd210d>:0
  at Amazon.Runtime.Internal.HttpHandler`1[TRequestContent].InvokeSync (Amazon.Runtime.IExecutionContext executionContext) [0x00073] in <803698ef18ec4ef39f2265bdc6bd210d>:0
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (Amazon.Runtime.IExecutionContext executionContext) [0x0000e] in <803698ef18ec4ef39f2265bdc6bd210d>:0
  at Amazon.Runtime.Internal.RedirectHandler.InvokeSync (Amazon.Runtime.IExecutionContext executionContext) [0x00000] in <803698ef18ec4ef39f2265bdc6bd210d>:0
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (Amazon.Runtime.IExecutionContext executionContext) [0x0000e] in <803698ef18ec4ef39f2265bdc6bd210d>:0
  at Amazon.Runtime.Internal.Unmarshaller.InvokeSync (Amazon.Runtime.IExecutionContext executionContext) [0x00000] in <803698ef18ec4ef39f2265bdc6bd210d>:0
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (Amazon.Runtime.IExecutionContext executionContext) [0x0000e] in <803698ef18ec4ef39f2265bdc6bd210d>:0
  at Amazon.S3.Internal.AmazonS3ResponseHandler.InvokeSync (Amazon.Runtime.IExecutionContext executionContext) [0x00000] in <8a843122fb3b44618d45032a6ec10b3d>:0
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (Amazon.Runtime.IExecutionContext executionContext) [0x0000e] in <803698ef18ec4ef39f2265bdc6bd210d>:0
  at Amazon.Runtime.Internal.ErrorHandler.InvokeSync (Amazon.Runtime.IExecutionContext executionContext) [0x00000] in <803698ef18ec4ef39f2265bdc6bd210d>:0
   --- End of inner exception stack trace ---
  at Duplicati.Library.Main.Operation.BackupHandler.HandleFilesystemEntry (Duplicati.Library.Snapshots.ISnapshotService snapshot, Duplicati.Library.Main.BackendManager backend, System.String path, System.IO.FileAttributes attributes) [0x0000e] in <350b7aca2a3e435ba7906b395d86376f>:0
  at Duplicati.Library.Main.Operation.BackupHandler.RunMainOperation (Duplicati.Library.Snapshots.ISnapshotService snapshot, Duplicati.Library.Main.BackendManager backend) [0x0018a] in <350b7aca2a3e435ba7906b395d86376f>:0
  at Duplicati.Library.Main.Operation.BackupHandler.Run (System.String[] sources, Duplicati.Library.Utility.IFilter filter) [0x0063c] in <350b7aca2a3e435ba7906b395d86376f>:0

I have created a bug report in the UI if it might help.

3

I think this is a variant of the problem that @maarten discovered here:

In less technical terms: something breaks during the upload, but the problem is “hangs around” and causes it to crash at a later point.