Failure to Launch on SBS 2008

Hi, I’m working with a new install on SBS2008. Duplicati refuses to launch. No error messages. Where are the log files stored? I don’t see anything in the Windows Event Log.

Welcome to the forum, Richard - thanks for trying out Duplicati!

The location of the log files can vary depending on your installation type, but all the usual locations are covered in this post:

When you say it “refuses to launch” do you mean the Tray Icon isn’t showing, the service isn’t starting, or something else?

The second half of this post shows a few ways to see if Duplicati is loaded in Tray Icon or service mode: