Duplicati.WindowsService.exe Error

Support
4

My apologies - I guess I misinterpreted the version number from the error message.

I know that kernelbase.dll error message has in the past been associated with incorrect versions of files (like could happen during a failed Duplicati update). Can you look at the file properties for the following files and make sure they all match?

  • Duplicati.WindowsService.exe
  • Duplicati.GUI.TrayIcon.exe
  • Duplicati.CommandLine.exe

Here’s an example of how they look on my system with 2.0.2.1 beta installed…
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I’m not sure why that would be happening as the browser just connects to the underline server provided by either the Service or Tray Icon - either of which should run correctly scheduled jobs just fine without a browser being open.

You can check what’s running in a few ways including:

  • go to the “Processes” tab of the Task Manager (ctrl+shift+escape)
  • run tasklist /FI "IMAGENAME eq duplicati*" on the command line

You can check if a service is running in a few different ways:

  • run sc query Duplicati from the command line
  • go to the “Services” tab of the Task Manager (ctrl+shift+escape)
  • go to Services (Start menu, or services.msc command line, or “Services…” button from Task Manager “Services” tab)