"Duplicati.GUI.TrayIcon.exe --no-hosted-server" not working

frapox · December 18, 2024, 2:05pm

Hi,
Yesterday I manually updated Duplicati to duplicati-2.1.0.2_beta_2024-11-29-win-x64-gui (the one suggested by Duplicati itself).

Duplicati was setup correctly (years ago) as Windows service, and everything always worked fine. I was able to reach the web GUI through the systray icon (customized with --no-hosted-server “target” parameter in the launcher).

Today I am not able to run the systray anymore. If I launch it from the CLI I get a long backtrace and errors:

PS C:\Users\frapox> & 'C:\Program Files\Duplicati 2\Duplicati.GUI.TrayIcon.exe' --no-hosted-server --webservice-password=xxxxxxxxx
PS C:\Users\frapox> Stack overflow.
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean)
   at System.Threading.Tasks.Task`1[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]].GetResultCore(Boolean)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.PerformRequestInternal[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.String, System.String, System.String, System.Nullable`1<System.TimeSpan>)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.PerformRequest[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.String, System.String, System.String, System.Nullable`1<System.TimeSpan>)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.IssueSigninToken(System.String)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainSignInToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainAccessToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.PerformRequest[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.String, System.String, System.String, System.Nullable`1<System.TimeSpan>)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.IssueSigninToken(System.String)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainSignInToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainAccessToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.PerformRequest[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.String, System.String, System.String, System.Nullable`1<System.TimeSpan>)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.IssueSigninToken(System.String)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainSignInToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainAccessToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.PerformRequest[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.String, System.String, System.String, System.Nullable`1<System.TimeSpan>)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.IssueSigninToken(System.String)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainSignInToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainAccessToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.PerformRequest[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.String, System.String, System.String, System.Nullable`1<System.TimeSpan>)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.IssueSigninToken(System.String)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainSignInToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainAccessToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.PerformRequest[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.String, System.String, System.String, System.Nullable`1<System.TimeSpan>)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.IssueSigninToken(System.String)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainSignInToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainAccessToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.PerformRequest[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.String, System.String, System.String, System.Nullable`1<System.TimeSpan>)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.IssueSigninToken(System.String)
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainSignInToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.ObtainAccessToken()
   at Duplicati.GUI.TrayIcon.HttpServerConnection.PerformRequest[[System.__Canon, System.Private.CoreLib, Version=8.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.String, System.String, System.String, System.Nullable`1<System.TimeSpan>)
...

That repeats over and over. Note that I added the “–webservice-password” with the password I used to encrypt my backup, even tough I don’t think it’s the right one.

In fact, trying to access via URL “localhost:8200” in the browser, it says: “Login failed: Failed to log in”. Honestly I don’t remember that I have ever added a psw to access the GUI…

So, here I’m asking: is there a way to cancel that password request or reset the password, without reinstalling Duplicati as service? (and therefore keeping all my current settings)

thank you,
Francesco

ts678 · December 18, 2024, 4:07pm

Welcome to the forum @frapox

Release: 2.1.0.2 (Beta) 2024-11-29

Duplicati Access Password

Example change with a different context (if you have a custom database path, use it instead).

The GUI password is unrelated, although some people might opt to use one password for both.

Try again after you’re sure you have a GUI password in the Windows service and know what it is.

Cannot make 2.0.9 work as Windows Service has a similar symptom, but I “think” you have its fix.

Further comment would have to come from the developer, but please at least set up a password.

kenkendk · December 19, 2024, 3:21pm

As @ts678 mentions, you need to configure the webservice password (which is not the backup encryption password, nor the database encryption password).

I have registered an issue to fix the output, so it can instead say “Incorrect password”.

frapox · December 20, 2024, 1:03pm

Thank you guys for the precious informations and links (I was stuck to the old docs I bookmarked years ago).

I’ve managed to fix by the following steps:

Changed the password of db via powerShell admin prompt.
PS C:\Program Files\Duplicati 2> .\Duplicati.CommandLine.ServerUtil.exe --server-datafolder=C:\ProgramData\Duplicati\datafolder change-password <NEWPSW>
Stopped Duplicati’s service via services.msc.
Edited Duplicati.lnk properties, filling the Target field with:
"C:\Program Files\Duplicati 2\Duplicati.GUI.TrayIcon.exe" --no-hosted-server --hosturl=http://localhost:8200/ --read-config-from-db --server-datafolder=C:\ProgramData\Duplicati\datafolder
Copied this edited launcher to Startup folder, overwrited the previous one.
Fixed filesystem ACLs for the datafolder, to allow my Win user access to it.
Restarted the Duplicati service and trayicon.

Done.

Now everything is back to working as before.

Just a side note. the GUI process in idle, I’m seeing it using some CPU (low but not zero) basically doing nothing. Between 0-1% on my old i7 3th gen. Is it intentional, should it act this way or…

kenkendk · December 22, 2024, 9:25pm

There is a bunch of old code in there using threads and timers. I think this is causing some unwanted CPU load and should be fixed.

On MacOS, it is usually reported around 0.1% CPU in idle mode.

You can try to look at the logs to figure out if there is something happening that should not be there.

frapox · December 23, 2024, 3:08pm

Honestly, I did’t remember such “spikes” on previous version of Duplicati. But I can remember wrong.

Ok, where can I find those logs? (Windows 11).

kenkendk · December 23, 2024, 6:54pm

This should be in the Windows Event Viewer, under “Application” and the source “Duplicati”.

manu37 · January 12, 2025, 11:33am

Could someone explain to a noob how to fix this?
In the past I was running Duplicati as a service and started the TrayIcon.exe with " --no-hosted-server".
After Duplicati - 2.1.0.2_beta_2024-11-29 the tray don’t start anymore (i.e. command was overwritten without start properties). I see that the server is still running and doing backups, I can open the web GUI with the link provided in the system events after start.
Ok, next steps will be to change the server passphrase. But then, what are the following steps to get the trayIcon. exe running again(Server already started with Windows Service). I sure am not alone whith this problem.
best regard and thanks in advance for a useful answer
manu

ts678 · January 12, 2025, 2:15pm

How? Below sounds like maybe you edited a shortcut. That still works (but changed a bit).

Do you mean start at login? Any customized shortcuts will lose custom options on reinstall.
Bypassing Duplicati is always possible, e.g. type startup in Explorer then set up as you like.

I don’t know if any program changes can be done to guess correctly at what your goal was.
This is a bigger issue than before, because previously the autoupdate didn’t alter shortcuts.

New step is add --webservice-password=<password> in addition to --no-hosted-server.

Detached TrayIcon (a term I find to be a contradiction in terms) says how to attach TrayIcon.

manu37 · March 3, 2025, 9:05am

The Server ist running and does its daily job and I can connect with the link provided from the Windows event log.
I start the TrayIcon with the following properties:
"C:\Program Files\Duplicati 2\Duplicati.GUI.TrayIcon.exe" --no-hosted-server --host-url=http://localhost:8200 --webservice-password=MyPasswort
The TrayIcon starts now but it’s frozen in the context menu (“Open/Pause/Quit”).
What do I wrong?

ts678 · March 3, 2025, 12:54pm

Maybe you hit a bug that has since been fixed. You can see if your view matches.

Like this?

If so, status is:

v2.1.0.109_canary_2025-02-11

Fixed multiple issues with TrayIcon state

github.com/duplicati/duplicati

Improved TrayIcon detached.

master ← feature/improve-trayicon

opened 04:33PM - 08 Feb 25 UTC

kenkendk

+302 -147

Implemented support for disconnected state with TrayIcon. Added some notificati…on support (Windows and Linux). Changed some logic to prevent hangs on clicks. Updated logic for reconnect. This fixes a case where using a wrong password could cause an infinite loop. This fixes #5923 This fixes #5775 This fixes #5787 This fixes #5796 This fixes #5716

Since a fix was done, maybe the developer knows of workaround until non-testers get this?

One workaround might be to not open from TrayIcon. Use URL in browser (e.g. bookmark).

This loses the passwordless login of TrayIcon, but you seemingly have the password set up.

kenkendk · March 6, 2025, 8:32pm

There is no real workaround for this, but you can use the TrayIcon from the canary and connect to the stable release if you like.

ts678 · March 6, 2025, 8:44pm

Thanks. So maybe a .zip install of potentially-less-trustworthy Canary to some folder, then use that only as an indicator and control panel to the trusted server version that’s installed in the usual way.