Windows 7 azure blob

Support
1

Hi,

I’m trying to backup a windows 7 home machine to a azure storage blob.
I have several machines running windows 10/8/7 backing up. But this one continues to give the following error connecting to the blob account:

Microsoft.WindowsAzure.Storage.StorageException: De externe server heeft een fout geretourneerd: (403) Niet toegestaan. ---> System.Net.WebException: De externe server heeft een fout geretourneerd: (403) Niet toegestaan.
   bij System.Net.HttpWebRequest.GetResponse()
   bij Microsoft.WindowsAzure.Storage.Core.Executor.Executor.ExecuteSync[T](RESTCommand`1 cmd, IRetryPolicy policy, OperationContext operationContext)
   --- Einde van intern uitzonderingsstackpad ---
   bij Microsoft.WindowsAzure.Storage.Core.Executor.Executor.ExecuteSync[T](RESTCommand`1 cmd, IRetryPolicy policy, OperationContext operationContext)
   bij Microsoft.WindowsAzure.Storage.Blob.CloudBlobContainer.<>c__DisplayClassb.<ListBlobs>b__a(IContinuationToken token)
   bij Microsoft.WindowsAzure.Storage.Core.Util.CommonUtility.<LazyEnumerable>d__0`1.MoveNext()
   bij System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
   bij System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
   bij System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
   bij Duplicati.Library.Backend.AzureBlob.AzureBlobWrapper.ListContainerEntries()
   bij Duplicati.Library.Backend.AzureBlob.AzureBlobBackend.Test()
   bij Duplicati.Server.WebServer.RESTMethods.RemoteOperation.TestConnection(String url, RequestInfo info)
   bij Duplicati.Server.WebServer.RESTHandler.DoProcess(RequestInfo info, String method, String module, String key)
Request Information
RequestID:b55ab114-001e-00ad-05d3-620e36000000
RequestDate:Tue, 21 Nov 2017 14:17:10 GMT
StatusMessage:Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.
ErrorCode:AuthenticationFailed
ErrorMessage:Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.
RequestId:b55ab114-001e-00ad-05d3-620e36000000
Time:2017-11-21T14:17:11.4364003Z
3

Hi @SchylgeICT, welcome to the forum!

Is this a new backup that has never worked or did it suddenly stop working and have you verified the Azure blob container name, account name, and access key on the Destination?

4

This is a new backup. In all other situation the container is created when non-existent.
I testen it by creating the container manually, but that results in same error.
I think their firewall is blocking something. I’ll test on location (200meters walk) with my laptop. If that results in the same error, then the issue is firewall related. I also cannot browse to the storage blob.

5

Sounds like a good plan - though it’s odd that the “Test connection” button on step 2 (Destination) of the job edit didn’t report any issues…