@Bilateral: I fully agree with you. An extensive manual describing all features thoroughly might add much value to Duplicati.
I’m quite familiar with most features in Duplicati, but there are many options and features that I didn’t think of until reading about them by chance somewhere.
A good manual should describe the concepts, system requirements, installation, usage (first use/getting started/step by step), maintenance and all individual features. An extra section for all command line options should be added. This manual could be offered as a PDF or online (or both). A nice manual of another backup solution can be found here:
Backdraws of such a manual (and I think these are the main reasons why still no manual has been written) are:
- Writing a manual is a very time consuming task. It should cover every feature that Duplicati offers. At the moment nobody seems to be available with enough time, writing skills and in-depth knowlegde.
- Once completed, the manual should be maintained. New features should be added, changes in the software should be fixed in the documentation, screenshots should be updated etc.
Trying to develop a manual by the community sounds like a great idea. If there are enopugh volunteers who are willing to write one or more sections, I guess this would be the best option. However, I’m not sure if enough volumteers can be found who are willing to contribute.
But once complete, I suppose a lot of support requests can be answered by refering to a specific section the manual which might significantly save time. New users can be guided step by step with installing, configuring and using Duplicati. Advanced users can pull the most out of Duplicati by using the manual as a reference for tweaking advanced settings.
I believe this will help new and experienced users better than an inconsistent set of articles that describe very specific issues.