Sudden issues with a backup set

Running in docker, 2.1.0.4_stable_2025-01-31 - with multiple backup sets, and post upgrade am getting consistent issues with 1. Constantly erroring on 51 files, but repair/compact say they are all ok. All other backups to same target are ok.

Basically the errors are all:

2025-02-14 18:34:31 +00 - [Error-Duplicati.Library.Main.Operation.TestHandler-FailedToProcessFile]: Failed to process file duplicati-20241202T023033Z.dlist.zip.aes
TaskCanceledException: The operation was canceled.

Each file is cancelled. Backup set is over 500GB.

Any clues?

At some point maybe we’ll understand the variation, but for starters knowing target may help.

A task was cancelled and other errors has some information on a timeout you may be seeing.
A quick test to try would be to set read-write-timeout higher than its default of 30 seconds.

Target is Backblaze B2 and it’s been running fine since late 2018 until last week!

It looks like an interplay between a new timeout feature and the way some backends are working that causes timeouts when listing large buckets. As @ts678 mentions, try setting --read-write-timeout=0 to disable the timeout and it should work as before.

I think we will send out an update with the timeout disabled, as there are several reports of the feature causing problems.

Okeydoke, I’m giving that a go now and will report back (it takes a couple of hours normally!)

Well, I clearly lied - it’s finalised in 20 mins and no errors this time around - thanks :slight_smile:

1 Like