Schedule broken in duplicati 2.2.0.3

Support
1

Hi everyone,

I’m experiencing an issue with my Duplicati setup that happens consistently every 4–5 days.

I configure my backup job, and it runs correctly at the scheduled time for a few days, but then it simply stops running without any notification or visible error, and I cannot see any obvious reason for it.

In my case, the last successful backup was on the 13th. After that, nothing happened until today, when I manually clicked “Resume” in the top-right corner and the backup started again.

I am using the Server edition (no tray icon) and it seems unstable in this behavior.

I checked the logs in VERBOSE mode: the last entry on the 13th is “Backup completed successfully”, and there is no further activity until today when I resumed it manually. No errors or warnings are shown.

The service is running continuously, and the PC is mostly on at the scheduled time.

I am currently using version 2.2.0.

Has anyone experienced a similar issue? What could be causing this behavior?

Apart from updating the version, I would like to know if this is a known issue and how it was resolved.

Thanks in advance!

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2

Hi @atti_effe, welcome to the forum :waving_hand:

This seems to be caused by the power-savings mode not working correctly.
What happens is that Duplicati will pause itself when the machine is in low-power mode.
When leaving low-power mode, Duplicati is supposed to resume itself, but in some cases it does not. It is hard to track, but so far the guess is that something in .NET “forgets” to forward the event, so Duplicati never notices the transition.

On the settings page, you should see a section title “Power mode provider”. You can try the “Native” one if you prefer the feature in general, or “None” to disable the auto-pause feature.