Restore old hubic backup

sorry for my poor english :o(
I try to restore an old backup done with the hubic rpm client. But when duplicati try to make the list of the backuped files, it always tells me
“No filesets found on remote target”
could somebody help me ?
thanks a lot

precisions :


13 mars 2018 11:15: Failed while executing "List" with id: d1c27f87-2513-4b72-9ba3-c5766d01315d
Duplicati.Library.Interface.UserInformationException: No filesets found on remote target
  at Duplicati.Library.Main.Operation.ListFilesHandler.Run (System.Collections.Generic.IEnumerable`1[T] filterstrings, Duplicati.Library.Utility.IFilter compositefilter) [0x002c7] in <118ad25945a24a3991f7b65e7a45ea1e>:0 
  at Duplicati.Library.Main.Controller+<>c__DisplayClass23_0.<List>b__0 (Duplicati.Library.Main.ListResults result) [0x0001c] in <118ad25945a24a3991f7b65e7a45ea1e>:0 
  at Duplicati.Library.Main.Controller.RunAction[T] (T result, System.String[]& paths, Duplicati.Library.Utility.IFilter& filter, System.Action`1[T] method) [0x0014b] in <118ad25945a24a3991f7b65e7a45ea1e>:0 
  at Duplicati.Library.Main.Controller.RunAction[T] (T result, Duplicati.Library.Utility.IFilter& filter, System.Action`1[T] method) [0x00007] in <118ad25945a24a3991f7b65e7a45ea1e>:0 
  at Duplicati.Library.Main.Controller.List (System.Collections.Generic.IEnumerable`1[T] filterstrings, Duplicati.Library.Utility.IFilter filter) [0x00021] in <118ad25945a24a3991f7b65e7a45ea1e>:0 
  at Duplicati.Server.Runner.Run (Duplicati.Server.Runner+IRunnerData data, System.Boolean fromQueue) [0x0047a] in <a6c0c2089b9a44ec9be5057a44f12116>:0

Hi @neeqkowlah, welcome to the forum!

I don’t use Hubic myself but are you able to connect to it outside of Duplicati and confirm there are “duplicati-*” files in your destination folder?

Normally the “No filesets found on remote target” error happens due to something like:

  • destination files have been deleted (can be verified by looking at destination files outside of Duplicati)
  • backup job folder is incorrect (either job was updated or destination folder was moved / renamed)
  • provider error (in this case Hubic) when listing files (less likely)
  • permissions error with provider not letting Duplicati have access to the destination folder (less likely)

(Also, I edited your post by putting “~~~” before and after the error message to make it a bit easier to read.)

Yes i can connect it outside but i don’t see any duplicati-* files because the backup is an old one done with the hubic rpm client.
Can duplicati restore a backup which has been done with an another client ?
Thanks a lot :o)

I think I’m misunderstanding something - so to make sure I’m not getting even more confused, let’s see if I’ve got this right.

The original backup was made with Duplicati (version 2.x) but to a local folder which was then synced to Hubic with their desktop client and now you want to restore directly from Hubic rather than through the desktop client?