Restore failing - Failed to connect: No filesets found on remort target

I can log into S3 and see the files there yet it says they are not there when I try and restore. I test and it shows that the info is all correct and that the bucket is there, yet when I try and restore them using the correct passcode it shows they are not there. How can I fix this? Using duplicateII web interface for everything and using the restore option. The old pc is dead and we have to get these files again to get a client up and running today else they will have to wait a few days so we are in a huge rush. Previous times it has works just fine for me but not this time for some reason and I am not sure what to do to fix this. I can download the files from S3 but they are all in the format of .zip.aes which does me no good as best I can tell as I can’t open them. Thank you to anyone able to help me.

Wayne

I just tried the command line version and got the following:

C:\Program Files\Duplicati 2>duplicati.commandline.exe restore duplicati-full-content.20180609T110004Z.vol1.zip.aes
Restore started at 6/17/2018 12:05:25 PM

Enter encryption passphrase: ******
No local database, building a temporary database
  Listing remote folder ...
Operation List with file  attempt 1 of 5 failed with message: The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist => The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist
  Listing remote folder ...
Operation List with file  attempt 2 of 5 failed with message: The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist => The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist
  Listing remote folder ...
Operation List with file  attempt 3 of 5 failed with message: The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist => The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist
  Listing remote folder ...
Operation List with file  attempt 4 of 5 failed with message: The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist => The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist
  Listing remote folder ...
Operation List with file  attempt 5 of 5 failed with message: The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist => The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist

The folder C:\Program Files\Duplicati 2\duplicati-full-content.20180609T110004Z.vol1.zip.aes does not exist

I tried to put all 24 files into a folder called test and when I try it fails too:

C:\Program Files\Duplicati 2>duplicati.commandline.exe restore test
Restore started at 6/17/2018 12:22:35 PM

Enter encryption passphrase: ******
No local database, building a temporary database
  Listing remote folder ...

Found 24 files at the remote storage, but none that could be parsed

C:\Program Files\Duplicati 2>

Have you tried the following recovery tools?

using duplicati and duplicati2 I get the following error message “‘duplicati.recoverytool.exe’ is not recognized as an internal or external command, operable program or batch file.”

Going to try the python script now

I have still yet to find the duplicate.recoverytool.exe that is referenced, but I did get the python script and it works find till it asks for a password and does not seam to accept any input and then close when I hit enter. Any ideas what I might be doing wrong? I am using Python 3.6.5

It sounds like you’ve been trying everything right - including copying the files from the S3 destination (that Duplicati can’t find for some reason) to a local folder and trying the restore from there.

In looking at your initial commandline restore attempt it looks like you’re trying to restore from a file that ends in .vol1.zip.aes which is odd because that’s not normally how Duplicati names files. (Right @Pectojin?)

Would it be possible for you to provide the list of filenames you’re trying to restore from?


Note that this “not the right files” theory is somewhat supported by the “could not be parsed” error you are seeing which seems similar to the one mentioned here:

I am doing a full backup and then incremental and keeping it for a week but no longer to save on space. The full list of 24 files for the week’s period is as follows.

duplicati-full-content.20180609T110004Z.vol1.zip.aes
duplicati-full-content.20180616T110004Z.vol1.zip.aes
duplicati-full-manifestA.20180609T110004Z.manifest.aes
duplicati-full-manifestA.20180616T110004Z.manifest.aes
duplicati-full-signature.20180609T110004Z.vol1.zip.aes
duplicati-full-signature.20180616T110004Z.vol1.zip.aes
duplicati-inc-content.20180610T110005Z.vol1.zip.aes
duplicati-inc-content.20180611T110005Z.vol1.zip.aes
duplicati-inc-content.20180612T110005Z.vol1.zip.aes
duplicati-inc-content.20180613T110006Z.vol1.zip.aes
duplicati-inc-content.20180614T110003Z.vol1.zip.aes
duplicati-inc-content.20180615T110006Z.vol1.zip.aes
duplicati-inc-manifestA.20180610T110005Z.manifest.aes
duplicati-inc-manifestA.20180611T110005Z.manifest.aes
duplicati-inc-manifestA.20180612T110005Z.manifest.aes
duplicati-inc-manifestA.20180613T110006Z.manifest.aes
duplicati-inc-manifestA.20180614T110003Z.manifest.aes
duplicati-inc-manifestA.20180615T110006Z.manifest.aes
duplicati-inc-signature.20180610T110005Z.vol1.zip.aes
duplicati-inc-signature.20180611T110005Z.vol1.zip.aes
duplicati-inc-signature.20180612T110005Z.vol1.zip.aes
duplicati-inc-signature.20180613T110006Z.vol1.zip.aes
duplicati-inc-signature.20180614T110003Z.vol1.zip.aes
duplicati-inc-signature.20180615T110006Z.vol1.zip.aes

Thanks for the list - those files aren’t the normal Duplicati 2 files which should be named stuff like *.dindex.zip.aes, *.dlist.zip.aes, and *.dblock.zip.aes.

Is it possible these are from Duplicati version 1?

It is as some sites that didn’t support Duplicati 2 we used Dupicati 1 at instead however since the PC that had those files was not accessible I didn’t even think about it being Duplicati I just figured it was Duplicati 2.

I am an idiot. I just used Dupicati 1 and they restored just fine. Thank you for that.

Wayne

1 Like

Glad you were able to get your data back! (Sorry it took so long to figure it out! :blush:)