Restore completed without errors but no files were restored

Support
1

Hello.
Could someone help me with this error, while attempting to restore a file? The restore is from Google Drive.

Warnings 1

  • 2022-11-27 19:10:02 -08 - [Warning-Duplicati.Library.Main.Operation.RestoreHandler-NoFilesRestored]: Restore completed without errors but no files were restored
2

Hello

Are you trying to restore from the same computer that is doing the backups ? if yes, do you select the file to restore by picking it from the UI - select the job and click “Restore-files …” from the default version ?

3

Hello.
Yes, to the same computer.
Yes, from the UI. I navigate through the folders until I see the file in question. I select it and hit restore.

Incidentally, the same process works from an USB drive. My issue is with Google drive. “Google Drive (G:)” on my list of available drives on the computer.

4

Now getting the same error from the USB drive. I have included the full log below.

{
“RestoredFiles”: 0,
“SizeOfRestoredFiles”: 0,
“RestoredFolders”: 0,
“RestoredSymlinks”: 0,
“PatchedFiles”: 0,
“DeletedFiles”: 0,
“DeletedFolders”: 0,
“DeletedSymlinks”: 0,
“MainOperation”: “Restore”,
“RecreateDatabaseResults”: null,
“ParsedResult”: “Warning”,
“Version”: “2.0.6.3 (2.0.6.3_beta_2021-06-17)”,
“EndTime”: “2022-11-28T18:52:03.5291994Z”,
“BeginTime”: “2022-11-28T18:52:00.6506756Z”,
“Duration”: “00:00:02.8785238”,
“MessagesActualLength”: 7,
“WarningsActualLength”: 1,
“ErrorsActualLength”: 0,
“Messages”: [
“2022-11-28 10:52:00 -08 - [Information-Duplicati.Library.Main.Controller-StartingOperation]: The operation Restore has started”,
“2022-11-28 10:52:01 -08 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: List - Started: ()”,
“2022-11-28 10:52:01 -08 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: List - Completed: (405 bytes)”,
“2022-11-28 10:52:01 -08 - [Information-Duplicati.Library.Main.Database.LocalRestoreDatabase-SearchingBackup]: Searching backup 0 (11/28/2022 6:05:27 PM) …”,
“2022-11-28 10:52:01 -08 - [Information-Duplicati.Library.Main.Operation.RestoreHandler-RemoteFileCount]: 1 remote files are required to restore”,
“2022-11-28 10:52:01 -08 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Get - Started: duplicati-b1e69e4c6602c487889f63f4667abac37.dblock.zip.aes (49.99 MB)”,
“2022-11-28 10:52:03 -08 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Get - Completed: duplicati-b1e69e4c6602c487889f63f4667abac37.dblock.zip.aes (49.99 MB)”
],
“Warnings”: [
“2022-11-28 10:52:03 -08 - [Warning-Duplicati.Library.Main.Operation.RestoreHandler-NoFilesRestored]: Restore completed without errors but no files were restored”
],
“Errors”: [],
“BackendStatistics”: {
“RemoteCalls”: 2,
“BytesUploaded”: 0,
“BytesDownloaded”: 52415213,
“FilesUploaded”: 0,
“FilesDownloaded”: 1,
“FilesDeleted”: 0,
“FoldersCreated”: 0,
“RetryAttempts”: 0,
“UnknownFileSize”: 0,
“UnknownFileCount”: 0,
“KnownFileCount”: 405,
“KnownFileSize”: 6812244065,
“LastBackupDate”: “2022-11-28T10:05:27-08:00”,
“BackupListCount”: 131,
“TotalQuotaSpace”: 2000363188224,
“FreeQuotaSpace”: 1761371152384,
“AssignedQuotaSpace”: -1,
“ReportedQuotaError”: false,
“ReportedQuotaWarning”: false,
“MainOperation”: “Restore”,
“ParsedResult”: “Success”,
“Version”: “2.0.6.3 (2.0.6.3_beta_2021-06-17)”,
“EndTime”: “0001-01-01T00:00:00”,
“BeginTime”: “2022-11-28T18:52:00.6506756Z”,
“Duration”: “00:00:00”,
“MessagesActualLength”: 0,
“WarningsActualLength”: 0,
“ErrorsActualLength”: 0,
“Messages”: null,
“Warnings”: null,
“Errors”: null
}
}

5

For clarity, where are the backup files stored, what are you trying to restore and where are you trying to restore it to?

AFAIK, Duplicati is meant to backup into a cloud service (or local storage) but it should not be used to backup from a cloud service or to backup the virtual drives/folders that cloud services create.

6

I backup to a local USB drive and Google drive. I am trying to restore a document, and I have tried doing so from both locations to the same computer from which it was backed up.

One interesting note. The document in question is on the “desktop.” If I restore a document on a folder (for example C:\work\PnL) the restore works.

7

Are you restoring a file that is missing or are you just testing with a file that is already present on your original source ? If the latter, the warning is normal.

8

More precisely, if file in requested location is at requested version, no restore is needed to change it.

You got no error. You got only a warning in case you were expecting the restore to change something.

If “on a folder” means “into a folder where the file does not exist”, then a restore is necessary to fix that.
If you repeat that, you’ll get a Restore completed without errors but no files were restored.
That means the Restore looked the file over, but there was no need to restore it from the backup again.

9

To all,
Your clarifications explained the warning message helped me further understand the software. It turns out that the file I was trying to restore was in fact on the desktop, hence the waning. Somehow, I did not see it and thought that it had been deleted.

Thank you very much for taking the time to help me!

1 Like