Restart Backup on Backblaze, Error: "C:\Users\...\Downloads\true" cannot be found

Kampax · June 27, 2021, 7:48am

Hi,

I set up Backblaze Cloud Storage and started the backup. Apparently, I reached the default cap of 10 GB overnight and the loading of files to Backblaze stopped. I edited the cap restrictions to 5 USD per day in the account settings of Backblaze. I tried to restart the backup in Duplicati.

It says Error while running … Die Datei “C:\Users\JV\Downloads\true” konnte nicht gefunden werden. Translated it means “The file “C:\Users\JV\Downloads\true” could not be found”. I am wondering what C:\Users\JV\Downloads\true could be, because when I look into the Downloads folder there is no “true” entry and moreover I excluded the Downloads folder in the backup plan.

In the logs there nothing interesting, there are many lines like:
{“Name”:“duplicati-ifdfREDACTEDBYME.dindex.zip.aes”,“LastAccess”:“2021-06-27T00:39:51Z”,“LastModification”:“2021-06-27T00:39:51Z”,“Size”:93181,“IsFolder”:false}

Duplicati: Duplicati.GUI.TrayIcon, Version=2.0.6.3, Culture=neutral, PublicKeyToken=null (Duplicati.Library.Main, Version=2.0.6.3, Culture=neutral, PublicKeyToken=null)
Autoupdate urls: https://updates.duplicati.com/beta/latest.manifest;https://alt.updates.duplicati.com/beta/latest.manifest
Update folder: C:\ProgramData\Duplicati\updates
Base install folder: C:\Program Files\Duplicati 2
Version name: "2.0.6.3_beta_2021-06-17" (2.0.6.3)
Current Version folder C:\Program Files\Duplicati 2
OS: Microsoft Windows NT 10.0.19042.0
Uname: 
64bit: True (True)
Machinename: REDACTEDBYME
Processors: 8
.Net Version: 4.0.30319.42000
Mono: False (0.0) ()
Locale: de-DE, de-DE, de-DE
Date/time strings: dddd, d. MMMM yyyy - HH:mm:ss
Tempdir: C:\Users\JV\AppData\Local\Temp\
SQLite: 3.28.0 - System.Data.SQLite.SQLiteConnection
SQLite assembly: C:\Program Files\Duplicati 2\SQLite\win64\System.Data.SQLite.dll

drwtsn32 · June 28, 2021, 2:33pm

Can you edit your backup job and look at the Source Data page… click the 3-dot menu on the right and click “show advanced editor”. See if that “true” folder is listed here.

Kampax · June 28, 2021, 8:21pm

No, the true folder is not listed there. Funny enough, it now says “The file “C:\Program Files\Duplicati 2\true” cannot be found” (New file location of “true”).

drwtsn32 · June 28, 2021, 11:40pm

Puzzling!

We might need to watch the Live Log (About → Show Log → Live → set dropdown to Verbose). Leave a tab open on this Live Log, open a new tab to Duplicati, and start your backup. Then switch back to the Live Log tab.

warwickmm · June 29, 2021, 4:21pm

This could be due to a malformed filter or other option. The below issue sound related

github.com/duplicati/duplicati

2.0.1.17 8.1/64 Can't make even the simplest backup, Could not find file Duplicati\True

opened 09:14AM - 26 Jul 16 UTC

fafikulus

bug

I cannot make even a backup of one single file, because I keep getting a popup c…laiming that the file Duplicati\True is not found. I don't have any such file on all my drives, I don't know what does Duplicati want. http://pastebin.com/rqFyekVs ## <bountysource-plugin> Want to back this issue? **[Post a bounty on it!](https://www.bountysource.com/issues/36352455-2-0-1-17-8-1-64-can-t-make-even-the-simplest-backup-could-not-find-file-duplicati-true?utm_campaign=plugin&utm_content=tracker%2F4870652&utm_medium=issues&utm_source=github)** We accept bounties via [Bountysource](https://www.bountysource.com/?utm_campaign=plugin&utm_content=tracker%2F4870652&utm_medium=issues&utm_source=github). </bountysource-plugin>

drwtsn32 · June 29, 2021, 5:01pm

Good find - that does sound like the same issue.

Kampax · July 4, 2021, 10:05am

Verbose says:

4. Jul. 2021 12:02: Die Operation Backup ist mit folgenden Fehler fehlgeschlagen: Die Datei “C:\Program Files\Duplicati 2\true” konnte nicht gefunden werden.

{"ClassName":"System.IO.FileNotFoundException","Message":"Die Datei \"C:\\Program Files\\Duplicati 2\\true\" konnte nicht gefunden werden.","Data":null,"InnerException":null,"HelpURL":null,"StackTraceString":"   bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)\r\n   bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)\r\n   bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)\r\n   bei Duplicati.Library.Main.Volumes.FilesetVolumeWriter.AddControlFile(String localfile, CompressionHint hint, String filename)\r\n   bei Duplicati.Library.Main.Operation.Backup.UploadSyntheticFilelist.<>c__DisplayClass1_0.<<Run>b__0>d.MoveNext()\r\n--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---\r\n   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   bei Duplicati.Library.Main.Operation.Backup.UploadSyntheticFilelist.<>c__DisplayClass1_0.<<Run>b__0>d.MoveNext()\r\n--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---\r\n   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   bei System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n   bei CoCoL.AutomationExtensions.<RunTask>d__10`1.MoveNext()\r\n--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---\r\n   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   bei System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n   bei Duplicati.Library.Main.Operation.BackupHandler.<RunAsync>d__20.MoveNext()\r\n--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---\r\n   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   bei CoCoL.ChannelExtensions.WaitForTaskOrThrow(Task task)\r\n   bei Duplicati.Library.Main.Controller.<>c__DisplayClass14_0.<Backup>b__0(BackupResults result)\r\n   bei Duplicati.Library.Main.Controller.RunAction[T](T result, String[]& paths, IFilter& filter, Action`1 method)\r\n   bei Duplicati.Library.Main.Controller.Backup(String[] inputsources, IFilter filter)\r\n   bei Duplicati.Server.Runner.Run(IRunnerData data, Boolean fromQueue)","RemoteStackTraceString":null,"RemoteStackIndex":0,"ExceptionMethod":"8\nWinIOError\nmscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=TOKEN_REDACTEDBYME\nSystem.IO.__Error\nVoid WinIOError(Int32, System.String)","HResult":-2147024894,"Source":"mscorlib","WatsonBuckets":null,"FileNotFound_FileName":"C:\\Program Files\\Duplicati 2\\true","FileNotFound_FusionLog":null}

4. Jul. 2021 12:02: Fatal error

{"ClassName":"System.IO.FileNotFoundException","Message":"Die Datei \"C:\\Program Files\\Duplicati 2\\true\" konnte nicht gefunden werden.","Data":null,"InnerException":null,"HelpURL":null,"StackTraceString":"   bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)\r\n   bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)\r\n   bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)\r\n   bei Duplicati.Library.Main.Volumes.FilesetVolumeWriter.AddControlFile(String localfile, CompressionHint hint, String filename)\r\n   bei Duplicati.Library.Main.Operation.Backup.UploadSyntheticFilelist.<>c__DisplayClass1_0.<<Run>b__0>d.MoveNext()\r\n--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---\r\n   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   bei Duplicati.Library.Main.Operation.Backup.UploadSyntheticFilelist.<>c__DisplayClass1_0.<<Run>b__0>d.MoveNext()\r\n--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---\r\n   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   bei System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n   bei CoCoL.AutomationExtensions.<RunTask>d__10`1.MoveNext()\r\n--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---\r\n   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   bei System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n   bei Duplicati.Library.Main.Operation.BackupHandler.<RunAsync>d__20.MoveNext()\r\n--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---\r\n   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   bei CoCoL.ChannelExtensions.WaitForTaskOrThrow(Task task)\r\n   bei Duplicati.Library.Main.Controller.<>c__DisplayClass14_0.<Backup>b__0(BackupResults result)\r\n   bei Duplicati.Library.Main.Controller.RunAction[T](T result, String[]& paths, IFilter& filter, Action`1 method)\r\n   bei Duplicati.Library.Main.Controller.Backup(String[] inputsources, IFilter filter)\r\n   bei Duplicati.Server.Runner.Run(IRunnerData data, Boolean fromQueue)","RemoteStackTraceString":null,"RemoteStackIndex":0,"ExceptionMethod":"8\nWinIOError\nmscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=TOKEN_REDACTEDBYME\nSystem.IO.__Error\nVoid WinIOError(Int32, System.String)","HResult":-2147024894,"Source":"mscorlib","WatsonBuckets":null,"FileNotFound_FileName":"C:\\Program Files\\Duplicati 2\\true","FileNotFound_FusionLog":null}

ts678 · July 4, 2021, 11:05pm

Duplicati.Library.Main.Volumes.FilesetVolumeWriter.AddControlFile means you might have:

in Advanced options. If you just selected control-files from dropdown menu, blank is interpreted as true.

If you do Export As Command-line you’ll probably see --control-files=true which interprets true as a pathname relative to the current directory, which is typically where Duplicati runs from, e.g. currently it’s at
C:\Program Files\Duplicati 2. The first error at C:\Users\JV\Downloads is possibly run-after-install.

Unless you want a control file, please try deleting that option, saving the configuration, and trying a backup.
A control file is an additional file that you want Duplicati to put in the dlist file uploaded at end of a backup. There’s generally no need to do that, but if you have to upload a control file, give its (usually absolute) path.

This would be exactly the error others have been thinking it is. You can also read the GitHub issue writeup.

Kampax · July 12, 2021, 7:22am

I removed the option “control-files” and now backing up works. It would be helpful if the user would get a different error message.