Jottacloud Error 401 (Unauthorized)

This issue is believed to be resolved after applying the following workaround. Once the PRs get merged, you won’t need any special build instructions.

Please try the following instructions and let us know if you run into any problems.

Users should perform the following steps:

  • obtain a Duplicati build containing the PR #4699
  • visit Jottacloud, log in, and click generate JottaCLI token
  • Visit https://duplicati-oauth-handler-beta.appspot.com/, click Jottacloud Login and paste in the token previously obtained. Copy down the resultant auth id.
  • Open Duplicati and edit a backup, or create a new backup.
  • On the second page, click advanced options and add AuthID option. Paste in the AuthID you obtained previously.
  • Also add OAuth URL and make it read https://duplicati-oauth-handler-beta.appspot.com/refresh
  • Click test connection and if successful, click through with next and then click save.
    If you get key not found, you probably did not update the OAuth URL and it is trying to use the PROD service. If you get anything else, you should report the problem.
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