I suppose this case is assuming the Duplicati system is running, so not quite the full-on access-anywhere-regardless-of-system-state. Are you talking about Duplicati Console?
Are you specifically trying to get old files from a backup? Canât RDP grab current ones?
Sometimes one might want a current file, not have RDP, but a backup provider might be able to conveniently provide a current-enough copy for someone with only web browser.
Sometimes people also want such files going to their phone, basically as a convenience.
Architecture Premises
has some points that have already been made on the security goals and backup storage.
These choices are the foundation from which the rest of Duplicati is built. With the use of client-side encryption, Duplicati can be classified as a Trust-no-one / Zero-Trust system, where the possesion of the encryption key decides who has access to the data.
To ensure that Duplicati can work with different storage destinations, such as S3 and a network share, any interaction with the storage destination is limited to 4 commands: GET, PUT, LIST, and DELETE. Any storage system that supports these 4 commands can work with Duplicati.
For an example of a backup service with bundled storage and optional user passphrase:
Restoring When You Set a Passphrase
where they work to reassure you that your typing a passphrase to their site is safe to do, however itâs still less safe than keeping the secret passphrase secret instead of typing it.
is a bit vague, but maybe it means Duplicati Console doesnât want to see your file either.
Sometimes there are technical solutions to keep the web site from seeing actual content. MEGA decrypts in your local browser, but I donât know if Duplicati could add such a thing.