Help: Failed to process path

Support
1

Hello
I would like some help understanding these 48 warnings I got after finishing the backup. There were no errors, but I don’t know what to do about the warnings in order to get a successful back up.
Thanks in advance. :slight_smile:

  • 2020-05-24 14:20:29 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: C:\Users\Satellite C55\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\SystemAppData\Helium\Cache\
  • 2020-05-24 14:20:29 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: C:\Users\Satellite C55\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\SystemAppData\Helium\Cache\
  • 2020-05-24 14:20:47 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: C:\Users\Satellite C55\AppData\Local\ElevatedDiagnostics\
  • 2020-05-24 14:20:47 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: C:\Users\Satellite C55\AppData\Local\ElevatedDiagnostics\
  • 2020-05-24 14:21:47 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\NTUSER.DAT
  • 2020-05-24 14:21:47 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\ntuser.dat.LOG1
  • 2020-05-24 14:21:47 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\ntuser.dat.LOG2
  • 2020-05-24 14:22:00 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Roaming\Mozilla\Firefox\Profiles\duuxzufb.default-1578446814598\parent.lock
  • 2020-05-24 14:22:18 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Local\Temp\dup-8c51f958-0d08-43e4-941e-86255f8bc3ef
  • 2020-05-24 14:22:19 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: C:\Users\Satellite C55\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\SystemAppData\Helium\Cache\
  • 2020-05-24 14:22:19 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: C:\Users\Satellite C55\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\SystemAppData\Helium\Cache\
  • 2020-05-24 14:22:19 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.MetadataGenerator.Metadata-MetadataProcessFailed]: Failed to process metadata for “C:\Users\Satellite C55\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\SystemAppData\Helium\Cache”, storing empty metadata
  • 2020-05-24 14:22:26 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\Settings\settings.dat
  • 2020-05-24 14:22:26 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\Settings\settings.dat.LOG1
  • 2020-05-24 14:22:26 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\Settings\settings.dat.LOG2
  • 2020-05-24 14:22:26 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\Settings\settings.dat
  • 2020-05-24 14:22:26 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\Settings\settings.dat.LOG1
  • 2020-05-24 14:22:26 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\Settings\settings.dat.LOG2
  • 2020-05-24 14:22:26 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\AppData\CacheStorage\CacheStorage.edb
  • 2020-05-24 14:22:27 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileBlockProcessor.FileEntry-PathProcessingFailed]: Failed to process path: C:\Users\Satellite C55\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\AppData\CacheStorage\CacheStorage.jfm
2

Welcome to the forum @Jhen

These one-line summaries drop needed details. Can you run About --> Show log --> Live --> Warning?
I think you can click on the warning to get more information. As a guess, some of these, e.g. NTUSER, happen because that file is locked (you wouldn’t be able to copy it in Windows Explorer either). Folder problems are a bit stranger. Is Duplicati user “Satellite C55” during backup? Can Explorer get in them?