Forum website doesn't work on Firefox Win7

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1

Tested with Firefox on safe mode / no addons. Win 7. FF 59.0.1 (64-bit). Have noticed this for the past month or so. User is presented with a blank/white screen on all forum pages.

Works fine in Chrome.

Console error output:

Notification is not defined
o@https://forum.duplicati.com/assets/plugin-278ec53fed18b32eada7c54589ad0c4c1bf588dfaf64bceb005558b8b1629c89.js:3:12270
initialize/<@https://forum.duplicati.com/assets/plugin-278ec53fed18b32eada7c54589ad0c4c1bf588dfaf64bceb005558b8b1629c89.js:3:17849
O@https://forum.duplicati.com/assets/application-faebd89d087a88aed7d48f6dd6c16a4721027e95b7da1fc6db583719d0ada076.js:13:20333
initialize@https://forum.duplicati.com/assets/plugin-278ec53fed18b32eada7c54589ad0c4c1bf588dfaf64bceb005558b8b1629c89.js:3:17656
start/</n.initialize@https://forum.duplicati.com/assets/application-faebd89d087a88aed7d48f6dd6c16a4721027e95b7da1fc6db583719d0ada076.js:6:6684
runInstanceInitializers/<@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:8:23844
n</e.prototype.each@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:8:8774
n</e.prototype.topsort@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:8:8272
t</e.prototype.topsort@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:8:7670
_runInitializer@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:8:24023
runInstanceInitializers@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:8:23786
_bootSync@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:8:11232
didBecomeReady@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:8:17098
invokeWithOnError@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:7:19387
flush@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:7:19832
flush@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:7:20592
end@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:7:20937
run@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:7:22006
join@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:7:22126
u.join@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:13:3164
u.bind/<@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:13:3370
p@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:2:9019
o/</f<@https://forum.duplicati.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:2:9324
2 _ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:29446:6

XML Parsing Error: syntax error
Location: https://forum.duplicati.com/logs/report_js_error
Line Number 1, Column 1: report_js_error:1:1
2

Same FF version, WIN10 - works flawless…

3

You’re right – I tested on Win 10 and it works fine. Very interesting. I’ll update the subject accordingly

4

I noticed this as well with FF on MacOS. I then tried the Discourse website and got the same blank page. Tried various cleaning steps, but did not manage to get it working.

5

Forum doesn’t work for me either on two different Win 10 machines. One is 1703 and the other 1709.
Firefox 59.0.1 on both machines.

6

Ok, found the problem. I recently disabled the web notification feature in about:config:

dom.webnotifications.enabled = false

If I set it back to true, the forum works fine. I hate web notifications!

1 Like
7

Ok, I left it enabled in about:config but used the newer GUI method of turning off notifications. The forum still seems to work. Go figure. Hopefully this setup will basically disable push notifications still…

1
1.png1220×730 36.8 KB

8

Nice detective work @drwtsn32 ! I also have the same notifications disabled.

Question remains: why is this setting render-blocking particularly for this forum / discourse?

1 Like
9

related: Forum.freecodecamp.org not working in OSX Firefox? - #5 by JohnnyBizzel - The freeCodeCamp Forum

Seems to be an issue with the discourse code.

Do ya’ll think the next step is to file a bug report on the discourse github? Happy to do so…

10

Posted bug report to the official discourse forum:

3 Likes
11

It’s been fixed.

Now @kenkendk just needs to run an update.

2 Likes
12

That is now done. Happy that it was resolved!

3 Likes
13

Woohoo! That was fast. Nice work team!

1 Like
14

No this is not true, yes this s an temporary issue that has been solved by Firefox support easily and now there is no problem with Firefox.