Folder shows up as file when trying to restore

Support
1

Hi, I’m a first-time duplicati user.
On a ubuntu server 24, I backed up /root/ and /var/www/ to Google Drive (with encryption).
When trying to restore the backup on my Windows 11 PC, /root/ shows up as folder, however /var/www/ shows up as file (no arrow to show the contents):

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If I do a restore of /var/www/, I correctly get all folders restored.

What could be the reason for this? The version is 2.2.0.3 on both devices.

Thanks!
flo

2

Hi @flo, welcome to the forum :waving_hand:

There is an issue with showing the paths correctly in the UI, because it looks for / and \ which gets changed around when you switch between operating systems.

As you noted, this is only visual in the restore file picker, and the underlying code correctly handles cross-OS restores.

If you want to use the UI for the cross-OS restores, you can use the previous UI (named ngax), which is accessible via the Settings page.

Edit: I created an issue for it:

3

Thank you very much @kenkendk ! I tried ngax and /var/www/ indeed shows up as a folder :partying_face: