Filen.io not working correctly

Hello,

I’m a new user and trying to get started with Duplicati on a windows machine, running version 2.2.0.3 and would like to replace the original Filen.io client with duplicati.

On Filen i have 2fa enabled, but this seems to create problems when duplicati tries to connect to it.

When i add filen as a destination with a fresh otp, duplicati seems to correctly retrieve the api token from filen (checked against the Filen CLI, they match), this token should remove the need for the otp each time duplicati tries to sync, and if the api-key field is filled, the 2fa field disappears, or that’s at least what i understood according to the ui:

However, clicking test destination with the api key, still errors asking for 2fa code:

on the filen dashboard i can see a corresponding “login failed” error.

Trying to save anyway and syncing some file also doesn’t work, and the logs still show the same error for 2fa.

Searching around i found the changelog for this release 2.0.3 that apparently is the one that added filen functionality.
Any idea on how to proceed? i would strongly prefer to not have to disable 2fa if possible.

Thank you!

I’ve also tested and found the same behaviour - it still asks for the 2FA code despite adding the API key.

Hi @dado and @Ohytue, welcome to the forum :waving_hand:

There is some logic issue in Duplicati where it tries to log in despite having key, and this causes the connection to fail.

There are no known workarounds at the moment (besides disabling 2FA).