Failed to process file (not found), but it is there

[drwtsn32]

There was a similar thread in the past and one of the posters mentioned the Jottacloud CLI tool couldn’t download the file either. Can you try that? Sounds like it may be something Jottacloud needs to investigate.

Errors after backup issues on Jottacloud

I also have issues with Jottacloud, already for 3 weeks now. I couldn’t download the affected file, not even with the Jottacloud CLI. Support is investigating already for 3 weeks but is not really communicating. I’m not sure they even can restory my file. I’m dropping Jottacloud as my cloud provider - if I would have needed this file I’d be in serious problems right now.