[Error-Duplicati.Library.Main.Operation.FilelistProcessor-BackendQuotaExceeded]:Backend quota has been exceeded - (0 bytes available)

[poweredbytea]

Greetings.

I’ve installed Duplicati v2.0.5.1-1 on a computer running Linux Distro Elementary OS Hera, Ubuntu 18.04.3 LTS, Linux 5.3.0-46 generic, GTK 3.22.30.

I receive the following error message on every backup I run:

" 2020-04-15 16:32:19 -06 - [Error-Duplicati.Library.Main.Operation.FilelistProcessor-BackendQuotaExceeded]: Backend quota has been exceeded: Using 26.18 GB of 0 bytes (0 bytes available) "

I am backing up to a local hard drive which is connected to my local network.

The drive is connected via USB to a Netgear WNDR3700 running Firmware V1.0.7.98NA.

The drive is formatted out as GUID, with a partition of ext2.

The drive has 1.5 TB free out of 2TB - see attachment

The complete log for the most recent backup attempt:

{
“DeletedFiles”: 6838,
“DeletedFolders”: 105,
“ModifiedFiles”: 2167,
“ExaminedFiles”: 369600,
“OpenedFiles”: 14053,
“AddedFiles”: 11886,
“SizeOfModifiedFiles”: 660471561,
“SizeOfAddedFiles”: 647868580,
“SizeOfExaminedFiles”: 42039413671,
“SizeOfOpenedFiles”: 1310911016,
“NotProcessedFiles”: 0,
“AddedFolders”: 84,
“TooLargeFiles”: 0,
“FilesWithError”: 0,
“ModifiedFolders”: 0,
“ModifiedSymlinks”: 0,
“AddedSymlinks”: 0,
“DeletedSymlinks”: 0,
“PartialBackup”: false,
“Dryrun”: false,
“MainOperation”: “Backup”,
“CompactResults”: null,
“VacuumResults”: null,
“DeleteResults”: null,
“RepairResults”: null,
“TestResults”: {
“MainOperation”: “Test”,
“VerificationsActualLength”: 3,
“Verifications”: [
{
“Key”: “duplicati-20200415T223119Z.dlist.zip.aes”,
“Value”:
},
{
“Key”: “duplicati-i4696f0b9e5594d6d8e1e6f7f52f9ef8b.dindex.zip.aes”,
“Value”:
},
{
“Key”: “duplicati-bc6dbe8078ab14a9e85c12dcd99802e5c.dblock.zip.aes”,
“Value”:
}
],
“ParsedResult”: “Success”,
“Version”: “2.0.5.1 (2.0.5.1_beta_2020-01-18)”,
“EndTime”: “2020-04-15T22:47:04.390911Z”,
“BeginTime”: “2020-04-15T22:46:54.695862Z”,
“Duration”: “00:00:09.6950490”,
“MessagesActualLength”: 0,
“WarningsActualLength”: 0,
“ErrorsActualLength”: 0,
“Messages”: null,
“Warnings”: null,
“Errors”: null,
“BackendStatistics”: {
“RemoteCalls”: 34,
“BytesUploaded”: 751579737,
“BytesDownloaded”: 78373479,
“FilesUploaded”: 29,
“FilesDownloaded”: 3,
“FilesDeleted”: 0,
“FoldersCreated”: 0,
“RetryAttempts”: 0,
“UnknownFileSize”: 35144,
“UnknownFileCount”: 9,
“KnownFileCount”: 1108,
“KnownFileSize”: 28860819012,
“LastBackupDate”: “2020-04-15T16:31:19-06:00”,
“BackupListCount”: 8,
“TotalQuotaSpace”: 0,
“FreeQuotaSpace”: 0,
“AssignedQuotaSpace”: -1,
“ReportedQuotaError”: true,
“ReportedQuotaWarning”: false,
“MainOperation”: “Backup”,
“ParsedResult”: “Success”,
“Version”: “2.0.5.1 (2.0.5.1_beta_2020-01-18)”,
“EndTime”: “0001-01-01T00:00:00”,
“BeginTime”: “2020-04-15T22:31:18.496034Z”,
“Duration”: “00:00:00”,
“MessagesActualLength”: 0,
“WarningsActualLength”: 0,
“ErrorsActualLength”: 0,
“Messages”: null,
“Warnings”: null,
“Errors”: null
}
},
“ParsedResult”: “Error”,
“Version”: “2.0.5.1 (2.0.5.1_beta_2020-01-18)”,
“EndTime”: “2020-04-15T22:47:04.471214Z”,
“BeginTime”: “2020-04-15T22:31:18.495143Z”,
“Duration”: “00:15:45.9760710”,
“MessagesActualLength”: 70,
“WarningsActualLength”: 4,
“ErrorsActualLength”: 1,
“Messages”: [
“2020-04-15 16:31:19 -06 - [Information-GetGpgProgramPath-gpg]: gpg”,
“2020-04-15 16:31:19 -06 - [Information-Duplicati.Library.Main.Controller-StartingOperation]: The operation Backup has started”,
“2020-04-15 16:32:10 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: List - Started: ()”,
“2020-04-15 16:32:19 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: List - Completed: (1.06 KB)”,
“2020-04-15 16:41:06 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Started: duplicati-be14ed478b24e4b70b14b4b4d3fb4a3eb.dblock.zip.aes (49.94 MB)”,
“2020-04-15 16:41:06 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Started: duplicati-bfce68d06355f48d5bdc7bdf43e48fc87.dblock.zip.aes (49.95 MB)”,
“2020-04-15 16:41:14 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Completed: duplicati-bfce68d06355f48d5bdc7bdf43e48fc87.dblock.zip.aes (49.95 MB)”,
“2020-04-15 16:41:14 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Completed: duplicati-be14ed478b24e4b70b14b4b4d3fb4a3eb.dblock.zip.aes (49.94 MB)”,
“2020-04-15 16:41:14 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Started: duplicati-i9338196ffd3e4e0b9023af74ce5a148a.dindex.zip.aes (78.18 KB)”,
“2020-04-15 16:41:14 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Started: duplicati-ib49f92f1331047dba11140312b42c95c.dindex.zip.aes (73.72 KB)”,
“2020-04-15 16:41:15 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Completed: duplicati-i9338196ffd3e4e0b9023af74ce5a148a.dindex.zip.aes (78.18 KB)”,
“2020-04-15 16:41:15 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Completed: duplicati-ib49f92f1331047dba11140312b42c95c.dindex.zip.aes (73.72 KB)”,
“2020-04-15 16:42:10 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Started: duplicati-b2f1cea59558d4e6c8f826d247d719469.dblock.zip.aes (49.90 MB)”,
“2020-04-15 16:42:10 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Started: duplicati-b447838cea84a40af9e5974dffda4712c.dblock.zip.aes (49.99 MB)”,
“2020-04-15 16:42:19 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Completed: duplicati-b2f1cea59558d4e6c8f826d247d719469.dblock.zip.aes (49.90 MB)”,
“2020-04-15 16:42:19 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Started: duplicati-i0a41796f593c41beb4a282e34ecae033.dindex.zip.aes (79.20 KB)”,
“2020-04-15 16:42:20 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Completed: duplicati-i0a41796f593c41beb4a282e34ecae033.dindex.zip.aes (79.20 KB)”,
“2020-04-15 16:42:20 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Completed: duplicati-b447838cea84a40af9e5974dffda4712c.dblock.zip.aes (49.99 MB)”,
“2020-04-15 16:42:20 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Started: duplicati-ie951196528b64a6b8284c4aae0b435a6.dindex.zip.aes (165.58 KB)”,
“2020-04-15 16:42:20 -06 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: Put - Completed: duplicati-ie951196528b64a6b8284c4aae0b435a6.dindex.zip.aes (165.58 KB)”
],
“Warnings”: [
“2020-04-15 16:34:30 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: /home/mainadmin/.cache/dconf/”,
“2020-04-15 16:34:30 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: /home/mainadmin/.cache/dconf/”,
“2020-04-15 16:45:12 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: /home/mainadmin/.cache/dconf/”,
“2020-04-15 16:45:12 -06 - [Warning-Duplicati.Library.Main.Operation.Backup.FileEnumerationProcess-FileAccessError]: Error reported while accessing file: /home/mainadmin/.cache/dconf/”
],
“Errors”: [
“2020-04-15 16:32:19 -06 - [Error-Duplicati.Library.Main.Operation.FilelistProcessor-BackendQuotaExceeded]: Backend quota has been exceeded: Using 26.18 GB of 0 bytes (0 bytes available)”
],
“BackendStatistics”: {
“RemoteCalls”: 34,
“BytesUploaded”: 751579737,
“BytesDownloaded”: 78373479,
“FilesUploaded”: 29,
“FilesDownloaded”: 3,
“FilesDeleted”: 0,
“FoldersCreated”: 0,
“RetryAttempts”: 0,
“UnknownFileSize”: 35144,
“UnknownFileCount”: 9,
“KnownFileCount”: 1108,
“KnownFileSize”: 28860819012,
“LastBackupDate”: “2020-04-15T16:31:19-06:00”,
“BackupListCount”: 8,
“TotalQuotaSpace”: 0,
“FreeQuotaSpace”: 0,
“AssignedQuotaSpace”: -1,
“ReportedQuotaError”: true,
“ReportedQuotaWarning”: false,
“MainOperation”: “Backup”,
“ParsedResult”: “Success”,
“Version”: “2.0.5.1 (2.0.5.1_beta_2020-01-18)”,
“EndTime”: “0001-01-01T00:00:00”,
“BeginTime”: “2020-04-15T22:31:18.496034Z”,
“Duration”: “00:00:00”,
“MessagesActualLength”: 0,
“WarningsActualLength”: 0,
“ErrorsActualLength”: 0,
“Messages”: null,
“Warnings”: null,
“Errors”: null
}
}

[drwtsn32]

Can you tell me which mono version you are using? From a prompt:

$ mono --version

[poweredbytea]

@drwtsn32

mono --version

~$ mono --version
Mono JIT compiler version 4.6.2 (Debian 4.6.2.7+dfsg-1ubuntu1)
Copyright (C) 2002-2014 Novell, Inc, Xamarin Inc and Contributors. www.mono-project.com
TLS: __thread
SIGSEGV: altstack
Notifications: epoll
Architecture: amd64
Disabled: none
Misc: softdebug
LLVM: supported, not enabled.
GC: sgen

[poweredbytea]

Per the following recommendation on another topic:

Duplicati will not run in background

It will run backups as scheduled if you are running it as a service. You do not want to open the Duplicati icon on your desktop. The only reason that seemed to be necessary in your case is because only that user instance was configured. Since it was just a test backup you can probably skip a lot of my steps. Stop Duplicati (the user instance one) and delete the /home/user/.config/Duplicati folder. Then access the service UI by going to http://localhost:8200 and configure a new backup job. When…

Now that I am running Duplicati as a service, I no longer see this error.

This ticket may be closed. Thank you for your assistance.

[drwtsn32]

Glad you aren’t getting the error any more, but you do need to upgrade your mono version. Duplicati 2.0.5.1 requires at least Mono 5.x.

https://www.mono-project.com/download/stable/#download-lin-ubuntu

[poweredbytea]

Done:

~$ mono --version
Mono JIT compiler version 6.8.0.105 (tarball Tue Feb 4 21:20:20 UTC 2020)
Copyright © 2002-2014 Novell, Inc, Xamarin Inc and Contributors. www.mono-project.com
TLS: __thread
SIGSEGV: altstack
Notifications: epoll
Architecture: amd64
Disabled: none
Misc: softdebug
Interpreter: yes
LLVM: yes(610)
Suspend: hybrid
GC: sgen (concurrent by default)

[poweredbytea]

Again, many thanks for your stellar and professional support.