Error after "delete repair"

have the bellow error. cant understand what should i do.
tried 3 time the “delete local database and repair”
version : 2.0.4.5

  • Duplicati.Library.Interface.UserInformationException: The database was attempted repaired, but the repair did not complete. This database may be incomplete and the backup process cannot continue. You may delete the local database and attempt to repair it again. at Duplicati.Library.Main.Operation.BackupHandler.RunAsync (System.String sources, Duplicati.Library.Utility.IFilter filter) [0x0012b] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at CoCoL.ChannelExtensions.WaitForTaskOrThrow (System.Threading.Tasks.Task task) [0x00050] in <6973ce2780de4b28aaa2c5ffc59993b1>:0 at Duplicati.Library.Main.Operation.BackupHandler.Run (System.String sources, Duplicati.Library.Utility.IFilter filter) [0x00008] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at Duplicati.Library.Main.Controller+<>c__DisplayClass13_0.<Backup>b__0 (Duplicati.Library.Main.BackupResults result) [0x00035] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at Duplicati.Library.Main.Controller.RunAction[T] (T result, System.String& paths, Duplicati.Library.Utility.IFilter& filter, System.Action`1[T] method) [0x00271] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at Duplicati.Library.Main.Controller.Backup (System.String inputsources, Duplicati.Library.Utility.IFilter filter) [0x00068] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at Duplicati.Server.Runner.Run (Duplicati.Server.Runner+IRunnerData data, System.Boolean fromQueue) [0x00307] in <fe28905ee30b422e8d475f1cfdb85515>:0

Hello @dadarara and welcome to the forum!

What you posted looks like a backup failure. Is that correct? If so, did you see errors during delete/repair? That is what backup is complaining about, because somehow recreate didn’t finish completely when run.

If you don’t recall details, please open a browser tab to About --> Show log --> Live --> Information while you run the Recreate again. Possibly it will show something that went wrong. Example good output ends:

* Feb 4, 2019 7:55 PM: The operation Repair has completed

* Feb 4, 2019 7:55 PM: Recreate completed, and consistency checks completed, marking database as complete

* Feb 4, 2019 7:55 PM: Recreate completed, verifying the database consistency

With some logs, it might be possible to figure out what went wrong that caused the repair to not complete.

thanks for coming back
i run it again (with no luck…) with the log live open and get the bellow:
nothing more
I only recently finished to back up 1.2T to Google drive. took me a few months
and after a week it fails?! doesn’t instill confidence in my data being secure and in case of emergency I get it back
top it up with 12$ new monthly fees for Gsuite account and looks like a bad choice of backup solution.

  • {“ClassName”:“Duplicati.Library.Interface.UserInformationException”,“Message”:“The database was attempted repaired, but the repair did not complete. This database may be incomplete and the backup process cannot continue. You may delete the local database and attempt to repair it again.”,“Data”:null,“InnerException”:null,“HelpURL”:null,“StackTraceString”:" at Duplicati.Library.Main.Operation.BackupHandler.RunAsync (System.String sources, Duplicati.Library.Utility.IFilter filter) [0x0012b] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 \n at CoCoL.ChannelExtensions.WaitForTaskOrThrow (System.Threading.Tasks.Task task) [0x00050] in <6973ce2780de4b28aaa2c5ffc59993b1>:0 \n at Duplicati.Library.Main.Operation.BackupHandler.Run (System.String sources, Duplicati.Library.Utility.IFilter filter) [0x00008] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 \n at Duplicati.Library.Main.Controller+<>c__DisplayClass13_0.<Backup>b__0 (Duplicati.Library.Main.BackupResults result) [0x00035] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 \n at Duplicati.Library.Main.Controller.RunAction[T] (T result, System.String& paths, Duplicati.Library.Utility.IFilter& filter, System.Action`1[T] method) [0x00271] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 \n at Duplicati.Library.Main.Controller.Backup (System.String inputsources, Duplicati.Library.Utility.IFilter filter) [0x00068] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 \n at Duplicati.Server.Runner.Run (Duplicati.Server.Runner+IRunnerData data, System.Boolean fromQueue) [0x00307] in <fe28905ee30b422e8d475f1cfdb85515>:0 ",“RemoteStackTraceString”:null,“RemoteStackIndex”:0,“ExceptionMethod”:null,“HResult”:-2146233088,“Source”:“mscorlib”}

What exactly are you running? This “looks” like a backup, for example by clicking the Run button on a job, which means we might be back here again without any new information. I need logs from the Recreate to see what went wrong that caused it to not finish, which made your backup complain recreate didn’t finish.

Maybe I’m wrong, but post sounded like you were pressing 3 times on image which conflicted with the text shown which definitely looks like a backup complaint. How are they related?

Recreate for something that size should also take quite a long time, so maybe don’t push it again until we clarify when you’ve been pushing it before, and also when the backup is. Can you list the steps you took?

Maybe we can also try starting there. This sounds like the initial backup seemingly finished without issue. After that, do you recall what first showed an error? The next backup? A later one? Non-backup actions? One thing I’m trying to figure out is why Duplicati even ran Recreate. Were you fixing an earlier problem? Was Duplicati saying to do that? Sometimes I think it will ask for Repair, but Recreate is a major event…

Hi
I do run the Recreate(delete and repair) after I tried repair only with no success.
it takes time more or less 24hours
after the initial backup which indeed completed ok, there was a period of a few weeks that it worked ok.
and than on the 13 Jan was the last time
after that the errors.
yesterday morning I have initiated the recreate again.
I watched the realtime error on the screen and saw at one point of time an error saying something about a file present on the backup but not registered. (didnt take the copy).
but the repair continued.
this morning I opened the screen to see a strange situation. I dont see this error in the list. I can see only errors up to yesterday morning. nothing since. I see the backup running (at least trying to)

one of the error 2 days ago (probably the previous attempt of repair I run had the following error.
maybe this will show something.
also, should I try to set some parameters ? like “allow-full removal” or “full remote verification” or something ?

Duplicati.Library.Interface.UserInformationException: The database was attempted repaired, but the repair did not complete. This database may be incomplete and the repair process is not allowed to alter remote files as that could result in data loss. at Duplicati.Library.Main.Operation.RepairHandler.RunRepairRemote () [0x000cb] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at Duplicati.Library.Main.Operation.RepairHandler.Run (Duplicati.Library.Utility.IFilter filter) [0x0016e] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at Duplicati.Library.Main.Controller+<>c__DisplayClass17_0.<Repair>b__0 (Duplicati.Library.Main.RepairResults result) [0x0001c] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at Duplicati.Library.Main.Controller.RunAction[T] (T result, System.String& paths, Duplicati.Library.Utility.IFilter& filter, System.Action1[T] method) [0x00271] in &lt;c6c6871f516b48f59d88f9d731c3ea4d&gt;:0 at Duplicati.Library.Main.Controller.RunAction[T] (T result, Duplicati.Library.Utility.IFilter&amp; filter, System.Action1[T] method) [0x00007] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at Duplicati.Library.Main.Controller.Repair (Duplicati.Library.Utility.IFilter filter) [0x0001a] in <c6c6871f516b48f59d88f9d731c3ea4d>:0 at Duplicati.Server.Runner.Run (Duplicati.Server.Runner+IRunnerData data, System.Boolean fromQueue) [0x0036b] in <fe28905ee30b422e8d475f1cfdb85515>:0