Duplicati - wasabi - toronto canada endpoint - requests timeout?

Hi everyone,

We like this software but since a couple of months ago, there seems to be a s3 problem with wasabi.
We have an error on a server, it doesn’t connect to s3.ca-central-1.wasabisys.com.
We tried updating, a new bucket, reinstalling from scratch and new keys but wasabi can’t see duplicati s3 requests.

Is there somebody that could help us ?
Thanks
Here’s some logs from the failing job:

One or more errors occurred. (Specified argument was out of the range of valid values. (Parameter ‘value’) (Specified argument was out of the range of valid values. (Parameter ‘value’)) (One or more errors occurred. (Specified argument was out of the range of valid values. (Parameter ‘value’))))

        > {

“DeletedFiles”: 0,
“DeletedFolders”: 0,
“ModifiedFiles”: 0,
“ExaminedFiles”: 141,
“OpenedFiles”: 139,
“AddedFiles”: 139,
“SizeOfModifiedFiles”: 0,
“SizeOfAddedFiles”: 518926594,
“SizeOfExaminedFiles”: 524207384,
“SizeOfOpenedFiles”: 518926594,
“NotProcessedFiles”: 0,
“AddedFolders”: 12,
“TooLargeFiles”: 0,
“FilesWithError”: 0,
“ModifiedFolders”: 0,
“ModifiedSymlinks”: 0,
“AddedSymlinks”: 0,
“DeletedSymlinks”: 0,
“PartialBackup”: false,
“Dryrun”: false,
“MainOperation”: “Backup”,
“CompactResults”: null,
“VacuumResults”: null,
“DeleteResults”: null,
“RepairResults”: null,
“TestResults”: null,
“ParsedResult”: “Fatal”,
“Interrupted”: false,
“Version”: “2.1.0.4 (2.1.0.4_stable_2025-01-31)”,
“EndTime”: “2025-03-04T06:12:49.3416643Z”,
“BeginTime”: “2025-03-04T06:11:53.9904114Z”,
“Duration”: “00:00:55.3512529”,
“MessagesActualLength”: 126,
“WarningsActualLength”: 1,
“ErrorsActualLength”: 2,
“Messages”: [
“2025-03-04 01:11:53 -05 - [Information-Duplicati.Library.Main.Controller-StartingOperation]: L’opération Backup a débuté”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: List - Started: ()”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.BasicResults-BackendEvent]: Backend event: List - Completed: (1 octets)”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-RemoteUnwantedMissingFile]: removing file listed as Temporary: duplicati-20250304T060420Z.dlist.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-KeepIncompleteFile]: keeping protected incomplete remote file listed as Uploading: duplicati-20250304T060913Z.dlist.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-bd17e7939dddc4447ad7ca263e33ad2a9.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-b0c4b148c57d549c1a248ed1752c232ee.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-b6ebbd2419ced4c5b8e91e4fa80ddcd46.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-b757da3435c164d1e9422a082da0f45b0.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-bf13112f261c544c28412c3888f23ec15.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-b14b016a009b54c71b0e68309d4da8bb5.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-b7b6a5e2ad0514453abaedb47b6190e92.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-bc1ca4cf14b0d4f4fb5fa0ab48b9ea24b.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-b18294d5f0ed442298e448861e5a782a3.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-SchedulingMissingFileForDelete]: scheduling missing file for deletion, currently listed as Uploading: duplicati-b45efdcb4903148dab777c63b06670b88.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-RemoteUnwantedMissingFile]: removing file listed as Deleting: duplicati-b6813213fc52e4f1ca0afa51980cb09b1.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-RemoteUnwantedMissingFile]: removing file listed as Deleting: duplicati-bd2cc1ff394b24a95a2076ed56a8ee455.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-RemoteUnwantedMissingFile]: removing file listed as Deleting: duplicati-b7a0b8777f6c243dbb0a39b10e995ac2b.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-RemoteUnwantedMissingFile]: removing file listed as Deleting: duplicati-bbd388c970fb944019b531b03eaac452b.dblock.zip.aes”,
“2025-03-04 01:11:54 -05 - [Information-Duplicati.Library.Main.Operation.FilelistProcessor-RemoteUnwantedMissingFile]: removing file listed as Deleting: duplicati-b4d31c1fdf9964552848202aabb18afed.dblock.zip.aes”
],
“Warnings”: [
“2025-03-04 01:11:56 -05 - [Warning-Duplicati.Library.Main.Operation.Backup.UploadSyntheticFilelist-MissingTemporaryFilelist]: Expected there to be a temporary fileset for synthetic filelist (1, duplicati-20250304T060913Z.dlist.zip.aes), but none was found?”
],
“Errors”: [
“2025-03-04 01:12:49 -05 - [Error-Duplicati.Library.Main.Operation.BackupHandler-FatalError]: Fatal error\r\nArgumentOutOfRangeException: Specified argument was out of the range of valid values. (Parameter ‘value’)”,
“2025-03-04 01:12:49 -05 - [Error-Duplicati.Library.Main.Controller-FailedOperation]: L’opération Backup a échoué avec l’erreur : One or more errors occurred. (Specified argument was out of the range of valid values. (Parameter ‘value’) (Specified argument was out of the range of valid values. (Parameter ‘value’)) (One or more errors occurred. (Specified argument was out of the range of valid values. (Parameter ‘value’))))\r\nAggregateException: One or more errors occurred. (Specified argument was out of the range of valid values. (Parameter ‘value’) (Specified argument was out of the range of valid values. (Parameter ‘value’)) (One or more errors occurred. (Specified argument was out of the range of valid values. (Parameter ‘value’))))”
],
“BackendStatistics”: {
“RemoteCalls”: 22,
“BytesUploaded”: 0,
“BytesDownloaded”: 0,
“FilesUploaded”: 0,
“FilesDownloaded”: 0,
“FilesDeleted”: 0,
“FoldersCreated”: 0,
“RetryAttempts”: 20,
“UnknownFileSize”: 0,
“UnknownFileCount”: 1,
“KnownFileCount”: 0,
“KnownFileSize”: 0,
“LastBackupDate”: “0001-01-01T00:00:00”,
“BackupListCount”: 1,
“TotalQuotaSpace”: 0,
“FreeQuotaSpace”: 0,
“AssignedQuotaSpace”: -1,
“ReportedQuotaError”: false,
“ReportedQuotaWarning”: false,
“MainOperation”: “Backup”,
“ParsedResult”: “Success”,
“Interrupted”: false,
“Version”: “2.1.0.4 (2.1.0.4_stable_2025-01-31)”,
“EndTime”: “0001-01-01T00:00:00”,
“BeginTime”: “2025-03-04T06:11:53.990418Z”,
“Duration”: “00:00:00”,
“MessagesActualLength”: 0,
“WarningsActualLength”: 0,
“ErrorsActualLength”: 0,
“Messages”: null,
“Warnings”: null,
“Errors”: null
}
}

Welcome to the forum @vinnyd

Any known changes that may be related? I have no idea if Wasabi might have made changes.

With what Duplicati version? If known, did it replace the same version or some earlier version?

Does even the Test connection button work? That’s a pretty small test, usually just a file list.

Can you click some errors in About → Show log and see if there are any more detailed traces?

I don’t know who around here might have a Wasabi account. Are they tied to a specific server?

Test connection was working, but it only test the connection to the endpoint and not to the bucket as far as i know.
I was on 2.1.0.4_stable, today the update to the 2.1.0.5_stable_2025-03-04 came out, after updating to it, everything is working.
Thank you for your time :slight_smile:

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