Backup results in access denied error

[johnarvid]

I think this might explain a bit of my problem: https://forum.duplicati.com/t/backup-does-not-contain-ost-files/1381/2

So it seems like a solution would be to remove the registry key to allow VSS to “backup” .ost files. (And since .ost files are a bit difficult you need another tool to convert it to .pst)

Maybe this was also the issue for the thread starter, that his file was excluded by VSS in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\BackupRestore\FilesNotToSnapshot

For me I will use another folder/mailbox in outlook that is using a .pst file so I can move the important email to that folder/mailbox. Cause this was a bit painful.

[drwtsn32]

@johnarvid

I exported it and there was nothing about --snapshot-policy.

Well that’s puzzling. If you go into the global settings you definitely see the option there? It should apply downward to the jobs that don’t have it explicitly defined.

[drwtsn32]

Oh, interesting. I had no idea certain files could be excluded from snapshots.

[johnarvid]

Yes, in global settings the option is selected, but it does not show when I export a job config.
But it does apply.
So it seems like it is what you said,

@drwtsn32

If undefined at the job level, it will use the global level settings.

Thanks again. I think this solves it in my case, and perhaps for the thread starter also.

[drwtsn32]

@johnarvid

Yes, in global settings the option is selected, but it does not show when I export a job config.
But it does apply.

It should show up in the export, then. At least it does on mine when I tested it.