Backup/Restore/Repair Fails

Support
1

Hi every one

Duplicati backup fails, error says 3 files on remote storage are missing.

image

Detailed logs after Repair:

Failed: The backup storage destination is missing data files. You can either enable --rebuild-missing-dblock-files or run the purge command to remove these files. The following files are missing: duplicati-b137a71ee2b6e4a35805b353c2dc49fcc.dblock.zip.aes, duplicati-be5d30a1da33048a886bd84658ad2f40a.dblock.zip.aes, duplicati-bd7c38fbe3d3c48ca9b17f8fee23c942e.dblock.zip.aes
Details: Duplicati.Library.Interface.UserInformationException: The backup storage destination is missing data files. You can either enable --rebuild-missing-dblock-files or run the purge command to remove these files. The following files are missing: duplicati-b137a71ee2b6e4a35805b353c2dc49fcc.dblock.zip.aes, duplicati-be5d30a1da33048a886bd84658ad2f40a.dblock.zip.aes, duplicati-bd7c38fbe3d3c48ca9b17f8fee23c942e.dblock.zip.aes
at Duplicati.Library.Main.Operation.RepairHandler.RunRepairRemote () [0x008d8] in :0
at Duplicati.Library.Main.Operation.RepairHandler.Run (Duplicati.Library.Utility.IFilter filter) [0x0016d] in :0
at Duplicati.Library.Main.Controller+<>c__DisplayClass18_0.b__0 (Duplicati.Library.Main.RepairResults result) [0x0001c] in :0
at Duplicati.Library.Main.Controller.RunAction[T] (T result, System.String[]& paths, Duplicati.Library.Utility.IFilter& filter, System.Action`1[T] method) [0x0011c] in :0

How to run above suggested command? and please advice solution

OS : Debian 11

2

Hello

what is happening is probably that your last backup was interrupted by some event while uploading the data files (another possibility is a failure of your backend).

In this case (network failure), the faster recovery solution is to delete the last backup version. This should clear it and allow for a new backup.
To do so, use the command line, replace backup by delete in the command list, remove the command line args, remove any filters, and add an advanced option ‘version’ with a value of ‘0’ (0 is the most recent backup version).

3

Hi

Thank you, i did same but have same error as output of delete command

image

4

Then try purge-broken-files (same as delete, remove also arguments and filters)

1 Like
5

Purge broken files resolved issue. Thank you so much