Backup freezes with 0 bytes to go

I have a backup which has been freezing on a claim that there are “1885 files - 0 bytes to go”. What might be going on?

Hello

is it the first time that you are doing this backup ? it may be that the configuration is not working at all.
If it is a backup that has already succeeded, it may be that the backend has crashed or that the network connection has gone down. Without knowing anything about your backend and your configuration, it’s difficult to say more. If the problem don’t solve itself, please post more information, possibly your config (job export) while editing out personal information (replace them by ‘xxx’ or something).