Backup failed on Ubuntu 20.04 after working fine

1

My Backup has been working perfectly since a clean install of Ubuntu 20.04 from 18.04 about 2 months ago. The other day I got this message when Backup failed, and it has repeated several times since. I don’t understand why or what I have to do to correct it. I am not Ubuntu savvy…

GPGError: GPG Failed, see log below:
===== Begin GnuPG log =====
gpg: AES256 encrypted data
gpg: encrypted with 1 passphrase
gpg: block_filter 0x00005652a195a280: read error (size=14707,a->size=14707)
gpg: block_filter 0x00005652a195af50: read error (size=11824,a->size=11824)
gpg: WARNING: message was not integrity protected
gpg: block_filter: pending bytes!
gpg: block_filter: pending bytes!
===== End GnuPG log =====

Any advice would be helpful. Thank you.

2

Can you post the Duplicati log around the GPG errors? I’m curious what Duplicati was doing at the time. If it was after the backup completed and it was doing a random sample verification, maybe the file is corrupt?

3

Hi. If you tell me how to find it then I’ll post it!! Sorry to ask but I am not good with techie Ubuntu stuff!

Jane

4

Try running your backup job again, then go to About → Show Log → Live → and set the dropdown to Warning. Let us know what it shows there once you get the GPG errors.

5

Hi Rod,

Went into ‘About’ after another failure but it doesn’t have options for Show Log or Live, See screenshot below. Do I find this in a place other than by clicking on the Backups icon?

Screenshot from 2021-11-02 19-52-20.png

6

Oh, Deja Dup is a totally different backup application. This forum is for the backup application known as Duplicati.

7

Told you I was rubbish at this! Never mind. Back to the drawing board! Thanks anyway.

Jane

8

No problem… good luck!