# Windows remote access
**URL:** https://forum.duplicati.com/t/windows-remote-access/11108
**Category:** Support
**Created:** [November 11, 2020, 9:42pm UTC](https://forum.duplicati.com/t/windows-remote-access/11108 "2020-11-11T21:42:06Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Mwieting](https://forum.duplicati.com/u/Mwieting)
#### Post date: [November 11, 2020, 9:42pm UTC](https://forum.duplicati.com/t/windows-remote-access/11108/1 "2020-11-11T21:42:06Z")
I have duplicati install on a windows server 2016 machine. I went into the settings and allowed remote access but it’s not working. I allowed the port and program through my windows firewall and still no luck.
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### Author:  [@drwtsn32](https://forum.duplicati.com/u/drwtsn32)
#### Post date: [November 11, 2020, 9:58pm UTC](https://forum.duplicati.com/t/windows-remote-access/11108/2 "2020-11-11T21:58:59Z")
What error message do you get?
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### Author:  [@Mwieting](https://forum.duplicati.com/u/Mwieting)
#### Post date: [November 12, 2020, 3:56pm UTC](https://forum.duplicati.com/t/windows-remote-access/11108/3 "2020-11-12T15:56:53Z")
nothing. When i try to access the web gui remotely it just times out.
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### Author:  [@drwtsn32](https://forum.duplicati.com/u/drwtsn32)
#### Post date: [November 12, 2020, 4:05pm UTC](https://forum.duplicati.com/t/windows-remote-access/11108/4 "2020-11-12T16:05:51Z")
Did you restart Duplicati after enabling remote access?
Alos, are you attempting to access it from another machine on the same LAN? Or across the internet?
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### Author:  [@Mwieting](https://forum.duplicati.com/u/Mwieting)
#### Post date: [November 12, 2020, 4:35pm UTC](https://forum.duplicati.com/t/windows-remote-access/11108/5 "2020-11-12T16:35:18Z")
Yes i Did restart. and over LAN
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### Author:  [@drwtsn32](https://forum.duplicati.com/u/drwtsn32)
#### Post date: [November 12, 2020, 9:41pm UTC](https://forum.duplicati.com/t/windows-remote-access/11108/6 "2020-11-12T21:41:37Z")
Ok it’s probably your firewall. You say you allowed the “port and program” - can you go into more detail on that? Maybe you can post a screen shot of the firewall rule.