New user here. Six weeks ago, I installed Duplicati across multiple OS computers in my household and since then I have been successfully creating back-ups to a Fedora microserver on my home network. So far I have really liked the software!
Duplicati installed as a service; also running tray icon with
--no-hosted-server option so I can connect to the service
I recently received a notification that the 126.96.36.199_beta_2018-11-28 software update was available. When I clicked on the install button, it did not successfully update. After rebooting, it seems to have trashed my Duplicati installation on my Win10 machine as I no longer can connect to the Duplicati service through the web GUI (localhost:8200/ngax/index.html) as I get an error “This site can’t be reached. localhost refused to connect….”. The tray icon also no longer appears and is also missing from my start-up folder.
services.msc shows me that Duplicati is still running as a service even though I can’t connect to this service with the web GUI!
If I manually try to start up the tray with the
--no-hosted-server option, nothing happens (no idea if or where any errors would be logged). If I start up the tray without the
--no-hosted-server option, the Duplicati tray starts up but now have two instances of Duplicati running. I can right click the tray to open the web GUI for the second Duplicati process but now all my backup configuration information is missing as presumably this is associated with the Duplicati process running as a service.
I would be very grateful if I could get some assistance on troubleshooting to 1) recover my installation and subsequently 2) fix the updating problems. If need be, I would be quite happy to reinstall the software but I don’t want to loose my backup configuration information since it took several days to create the intitial backups.