# Ubuntu: 'Not Found' error on restore

**URL:** https://forum.duplicati.com/t/ubuntu-not-found-error-on-restore/9525
**Category:** Support
**Created:** [April 2, 2020, 8:34pm UTC](https://forum.duplicati.com/t/ubuntu-not-found-error-on-restore/9525 "2020-04-02T20:34:57Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![seafish](https://forum.duplicati.com/user_avatar/forum.duplicati.com/seafish/32/4197_2.png) [@seafish](https://forum.duplicati.com/u/seafish)
#### Post date: [April 2, 2020, 8:34pm UTC](https://forum.duplicati.com/t/ubuntu-not-found-error-on-restore/9525/1 "2020-04-02T20:34:57Z")

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I’m trying to restore the test of my backup that I made and it fails with “Not Found” right when I enter ‘Restore’ (without even trying to do actual restore)  
When I check where is the problem while examining requests that are being sent by UI I see 404 error for this get request:  
http://[mydomain]/api/v1/backup/1/files/%2F?prefix-only=false&folder-contents=true&time=2020-04-02T23%3A37%3A08%2B03%3A00&filter=%2F

Similar request that was sent right before this one works fine:  
http://[mydomain]/api/v1/backup/1/files/\*?prefix-only=true&folder-contents=false&time=2020-04-02T20%3A52%3A30%2B03%3A00  
So I assume there is an issue with ‘/’ being added there?

I’m accessing duplicati UI from remote address by apache proxy to 127.0.0.1:8200

 ![duplicati_not_found](https://forum.duplicati.com/uploads/default/original/2X/c/ca6701f6ef4e182065141cccf19e80e86742de48.jpeg) ![duplicati_not_found2](https://forum.duplicati.com/uploads/default/original/2X/f/f37a4af4f34b4b7cf4f80074e44ca125c750a5c2.jpeg)

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### Author: ![seafish](https://forum.duplicati.com/user_avatar/forum.duplicati.com/seafish/32/4197_2.png) [@seafish](https://forum.duplicati.com/u/seafish)
#### Post date: [April 2, 2020, 9:58pm UTC](https://forum.duplicati.com/t/ubuntu-not-found-error-on-restore/9525/2 "2020-04-02T21:58:31Z")

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So, I figured that I can access duplicati without apache proxy trick and it works fine without it if I just enable remote access and load through http://[mydomain]:8200/  
Must be an issue with apache

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### Author: ![LtSich](https://forum.duplicati.com/user_avatar/forum.duplicati.com/ltsich/32/8002_2.png) [@LtSich](https://forum.duplicati.com/u/LtSich)
#### Post date: [February 28, 2023, 5:57am UTC](https://forum.duplicati.com/t/ubuntu-not-found-error-on-restore/9525/3 "2023-02-28T05:57:39Z")

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Thx for this post, I have exactly the same error.  
I would prefer to use apache/nginx as front for https, using common port (443).

Did you finally manage to get it work with a proxy in front of duplicati ?

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### Author: ![Lerrissirrel](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/l/dbc845/32.png) [@Lerrissirrel](https://forum.duplicati.com/u/Lerrissirrel)
#### Post date: [February 28, 2023, 4:07pm UTC](https://forum.duplicati.com/t/ubuntu-not-found-error-on-restore/9525/4 "2023-02-28T16:07:58Z")

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Hi LtSuch, welcome to the forum!

Can you tell if you have this same piece appended to the end of the request that’s not working?

> [@seafish](#):
>
> filter=%2F

I can’t say I have any more suggestions after that (yet) but confirming this will at least help confirm you are really seeing the same issue.

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### Author: ![LtSich](https://forum.duplicati.com/user_avatar/forum.duplicati.com/ltsich/32/8002_2.png) [@LtSich](https://forum.duplicati.com/u/LtSich)
#### Post date: [February 28, 2023, 4:42pm UTC](https://forum.duplicati.com/t/ubuntu-not-found-error-on-restore/9525/5 "2023-02-28T16:42:37Z")

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Hi,

You need to add this in your apache config :  
AllowEncodedSlashes On

And after that it’s ok, everything work fine.