# The program stopped working
**URL:** https://forum.duplicati.com/t/the-program-stopped-working/12987
**Category:** Uncategorized
**Created:** [September 2, 2021, 11:40am UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987 "2021-09-02T11:40:29Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@discodies](https://forum.duplicati.com/u/discodies)
#### Post date: [September 2, 2021, 11:40am UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987/1 "2021-09-02T11:40:29Z")
The Windows Server 2008R2 system. Such an error occurs when logging in to the system by any user, even an administrator, even an ordinary user. What to do?
Имя события проблемы: CLR20r3
Сигнатура проблемы 01: Duplicati.GUI.TrayIcon.exe
Сигнатура проблемы 02: 2.0.6.3
Сигнатура проблемы 03: 60cb15ba
Сигнатура проблемы 04: Duplicati.Server
Сигнатура проблемы 05: 2.0.6.3
Сигнатура проблемы 06: 60cb15b9
Сигнатура проблемы 07: 18e
Сигнатура проблемы 08: 30c
Сигнатура проблемы 09: System.Exception
Версия ОС: 6.1.7601.2.1.0.16.7
Код языка: 1049
Дополнительные сведения 1: 8e08
Дополнительные сведения 2: 8e082f075f1ab2bfd6d517e78cb8c06c
Дополнительные сведения 3: e991
Дополнительные сведения 4: e991ab9fc51350bdd2607d182392d300
Ознакомьтесь с заявлением о конфиденциальности в Интернете:
[Заявлении о конфиденциальности Windows 7](http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0419)
Если заявление о конфиденциальности в Интернете недоступно, ознакомьтесь с его локальным вариантом:
C:\Windows\system32\ru-RU\erofflps.txt
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### Author:  [@drwtsn32](https://forum.duplicati.com/u/drwtsn32)
#### Post date: [September 2, 2021, 3:49pm UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987/2 "2021-09-02T15:49:30Z")
What versions of the .NET framework do you have installed?
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### Author:  [@discodies](https://forum.duplicati.com/u/discodies)
#### Post date: [September 2, 2021, 4:06pm UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987/3 "2021-09-02T16:06:06Z")
4.8 version net frameworks
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### Author:  [@drwtsn32](https://forum.duplicati.com/u/drwtsn32)
#### Post date: [September 2, 2021, 4:14pm UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987/4 "2021-09-02T16:14:49Z")
Ok, that’s good. Was Duplicati working before and it suddenly started crashing? Or is this the first time you’ve installed Duplicati and tried using it?
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### Author:  [@discodies](https://forum.duplicati.com/u/discodies)
#### Post date: [September 2, 2021, 4:18pm UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987/5 "2021-09-02T16:18:12Z")
I installed it for a week, I didn’t use it before.
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### Author:  [@drwtsn32](https://forum.duplicati.com/u/drwtsn32)
#### Post date: [September 2, 2021, 4:22pm UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987/6 "2021-09-02T16:22:26Z")
I searched the forum and see someone else had the a similar issue with Russian language Windows 2008 R2. I don’t know if they figured it out. I don’t have any ideas at the moment.
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### Author:  [@discodies](https://forum.duplicati.com/u/discodies)
#### Post date: [September 2, 2021, 4:23pm UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987/8 "2021-09-02T16:23:56Z")
Is it possible for the program to work without Duplicati.GUI.TrayIcon.exe?
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### Author:  [@drwtsn32](https://forum.duplicati.com/u/drwtsn32)
#### Post date: [September 2, 2021, 4:27pm UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987/9 "2021-09-02T16:27:11Z")
Sure, you can run it as a service instead of a user mode process:
[https://duplicati.readthedocs.io/en/latest/07-other-command-line-utilities/#duplicatiwindowsserviceexe](https://duplicati.readthedocs.io/en/latest/07-other-command-line-utilities/#duplicatiwindowsserviceexe)
If you do this and you want to stop running the user mode process, remember to take Duplicati out of the Startup folder.
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### Author:  [@discodies](https://forum.duplicati.com/u/discodies)
#### Post date: [September 2, 2021, 4:29pm UTC](https://forum.duplicati.com/t/the-program-stopped-working/12987/10 "2021-09-02T16:29:50Z")
I installed it as a service from the very beginning