Status is stuck at "Waiting for upload" stage

Did you by any chance increase the upload volume size (step 5 in the wizard, default 50 MB) to an extremely large value?
If you changed it to a value larger than 10 GB, your complete backup is in a huge single zip file, uploading it can take a while.
If this is the case, you might consider re-configure your backup and start over, because restoring a single file will require downloading that huge zip file.