# Setting up duplicati-2.0.3.3\_beta as a Service Problem

**URL:** https://forum.duplicati.com/t/setting-up-duplicati-2-0-3-3-beta-as-a-service-problem/3527
**Category:** Uncategorized
**Created:** [May 11, 2018, 6:05pm UTC](https://forum.duplicati.com/t/setting-up-duplicati-2-0-3-3-beta-as-a-service-problem/3527 "2018-05-11T18:05:44Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![JonMikelV](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/j/439d5e/32.png) [@JonMikelV](https://forum.duplicati.com/u/JonMikelV)
#### Post date: [May 17, 2018, 3:06pm UTC](https://forum.duplicati.com/t/setting-up-duplicati-2-0-3-3-beta-as-a-service-problem/3527/2 "2018-05-17T15:06:39Z")

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It sounds like you’re the third Windows 7 user to run into this error, (though the others were on 2.0.2.1 and 2.0.2.14):

- [Duplicati.CommandLine.exe crash](https://forum.duplicati.com/t/duplicati-commandline-exe-crash/1928)
- [Duplicati service won't start after duplicati update on windows 7](https://forum.duplicati.com/t/duplicati-service-wont-start-after-duplicati-update-on-windows-7/3118)

I have a few questions that might help narrow things down:

- Is there any useful info in the referenced `C:\Program Files\Duplicati 2\Duplicati.WindowsService.InstallLog` file?

- Did you get to 2.0.3.3 via an install (like from a `.exe` or `.msi` file) or a GUI based update from an earlier version?

- Are you running any antivirus tools that might be blocking or otherwise “sandboxing” Duplicati?

* * *

You shouldn’t need to change command line at all - what you’ve posted above looks right to me.

And I haven’t heard of this anywhere else (just 3 Windows 7 mentions) so my guess is it should work fine on your Windows 10 machines - UNLESS the cause of the issue is something outside of Duplicati (like antivirus tools).

(By the way, I edited your post by adding “~~~” before / after the messages and using “`” around the command lines.)

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