Problem restoring a Backup from S3

I am having problems trying to download backups saved in S3 using duplicati, the error is as follows:

Any ideas how to solve this problem? Regards.

What storage class are you using? Glacier?

This article leads me to believe that Duplicati 1.x (what you appear to be running) does not support Glacier, as it directs people to use Duplicati 2.x.

Glacier support on Duplicati 2.x is a bit tricky, but I believe some users have had success with it. Try searching “glacier” on this forum.