# Numerous problems (no settings import, OneDrive authentication, tray icon) updating Duplicati to run as a Windows service **URL:** \ **Category:** Support\ **Created:** [June 10, 2026, 2:44pm UTC](https://forum.duplicati.com/t/numerous-problems-no-settings-import-onedrive-authentication-tray-icon-updating-duplicati-to-run-as-a-windows-service/22486 "2026-06-10T14:44:57Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![jdrch](https://forum.duplicati.com/user_avatar/forum.duplicati.com/jdrch/32/12934_2.png) [@jdrch](https://forum.duplicati.com/u/jdrch)\ **Post date:** [June 10, 2026, 2:44pm UTC](https://forum.duplicati.com/t/numerous-problems-no-settings-import-onedrive-authentication-tray-icon-updating-duplicati-to-run-as-a-windows-service/22486/1 "2026-06-10T14:44:58Z")
Hi friends, I recently updated to v2.3.0.104\_canary\_2026-06-04 from v2.3.0.103\_canary\_2026-05-22 and have run into numerous problems. **Problem 1: Service installation does not import settings from previous installation** Just what it says. If you install as a service the service will behave as a new installation instead of pulling settings from the existing installation as it should. I tried manually copying settings from the user folder to the LocalSystem settings folder, but Duplicati didn’t pick them up. **Problem 2: Can’t authenticate to previously existing perfectly working OneDrive backup** To fix the above problem, I tried importing a backup of a previous working Duplicati config but keep getting authentication error messages. When I click the link to go to the log the page that loads has no visible log. The `Test Connection` option disappears and reappears at random. I can’t get it to show up reliably. I’m still confused as to why the `Test Connection` UI was changed from the reliable classic implementation to this one. **Problem 3: Can’t change Duplicati password** I tried getting the service to pick up my previous settings by setting it to run under my username, but when I do that the tray icon can’t connect to it. The web UI asks for a password, but both the previous one and the one generated during the update fail. Trying to change the password to either value via the tray icon has no effect, either. **Problem 4: Can’t set up new OneDrive backup?** I switched the service back to LocalSystem (which, BTW … is widely regarded as an insecure way to run a service on Windows, but it fixed the password issue) and removed the previous backup job, attempting to start from scratch. Clicking `Continue` after entering my OneDrive credentials in the Destination section of the backup workflow just results in a spinning progress animation on that icon with nothing else happening. Here are my questions based on the above: 1. Why doesn’t installing Duplicati as a service pickup the previous installation’s config automatically? 2. ~~Why, after approximately a decade, is Duplicati OneDrive connection support still so painful?~~ 3. The UI password process is unnecessarily convoluted. Just have the web UI go through an initial password setup like every other web UI in existence. This whole generate a password which can be lost during installation and then changing it from a tray icon which might not even be able to connect to the service is a solution desperately in search of a problem 4. Why does the Duplicati service run as LocalSystem? This is insecure as it means compromising Duplicati could compromise the entire host machine. Running as a user is not only more secure but it allows different users to have different settings. Yes, I know the default installation allows that too, but the default installation also uses the ancient process tray icon concept instead of a proper service anyway ---
**Author:** ![LucasBackups](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/l/cc9497/32.png) [@LucasBackups](https://forum.duplicati.com/u/LucasBackups)\ **Post date:** [June 10, 2026, 5:42pm UTC](https://forum.duplicati.com/t/numerous-problems-no-settings-import-onedrive-authentication-tray-icon-updating-duplicati-to-run-as-a-windows-service/22486/2 "2026-06-10T17:42:55Z")
First thing I’d separate is the service data folder issue from OneDrive. The service under LocalSystem will not normally read the per-user database/config, so copying only parts can leave it looking like a clean install. I’d stop the service, copy both Duplicati-server.sqlite locations somewhere safe, then start the service once with an explicit --server-datafolder pointing at the intended folder (or at a clean copied folder) so it is clear which database it is using. After that, test OneDrive with a tiny new backup to a new folder; if auth still spins, grab the server log/browser console around the auth redirect. That gives the maintainers one reproducible problem instead of four symptoms mixed together. ---
**Author:** ![jdrch](https://forum.duplicati.com/user_avatar/forum.duplicati.com/jdrch/32/12934_2.png) [@jdrch](https://forum.duplicati.com/u/jdrch)\ **Post date:** [June 10, 2026, 6:07pm UTC](https://forum.duplicati.com/t/numerous-problems-no-settings-import-onedrive-authentication-tray-icon-updating-duplicati-to-run-as-a-windows-service/22486/3 "2026-06-10T18:07:13Z")
Makes sense. However, I was able get the OneDrive connection to work. The solution is to specify the path Like/This. I was confused by the official documentation using server/path as I thought sever was a variable but couldn’t figure out what it could be as OneDrive doesn’t use that term for a user’s storage account. After specifying the path correctly and getting the correct `AuthID`, I clicked `Continue` and just had to wait for the next step. Patience is required here because for whatever reason validating enumerating both the OneDrive repo and local storage takes a while. Currently in the `Recreating Database` phase. Fingers crossed! (Update: it worked!) This leaves Duplicati using LocalSystem (excessive permissions), the service update pathway not automatically importing user jobs and settings, the bizarre initial password workflow that has a high possibility of DOSing the user, and the unreliability of `Test Connection` being available as outstanding issues.