# No encryption options available in GUI

**URL:** https://forum.duplicati.com/t/no-encryption-options-available-in-gui/1728
**Category:** Support
**Created:** [December 12, 2017, 9:57pm UTC](https://forum.duplicati.com/t/no-encryption-options-available-in-gui/1728 "2017-12-12T21:57:30Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![tophee](https://forum.duplicati.com/user_avatar/forum.duplicati.com/tophee/32/21_2.png) [@tophee](https://forum.duplicati.com/u/tophee)
#### Post date: [December 12, 2017, 9:57pm UTC](https://forum.duplicati.com/t/no-encryption-options-available-in-gui/1728/1 "2017-12-12T21:57:30Z")

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If you are seeing something like this:

 ![image](https://forum.duplicati.com/uploads/default/original/1X/5af4a78d77f5e7d15ed6e61dfbe681829e1ffa65.png)

Try restarting your browser. It will probably make your encryption options reappear.

The issue has been discussed in another topic (see below), but it’s a bit hidden there, so I wanted to make it more visible by giving it a topic of its own.

> [@Missing XSRF token](https://forum.duplicati.com/t/missing-xsrf-token/290/4):
>
> The problem also occures on high end devices. I’m getting the same error om 2 Windows devices. In the Google Group this issue was also present; [LINK](https://groups.google.com/forum/#!topic/duplicati/14EuxO5N0ow) I recently posted this feedback; Hi Kenneth, Randomly i'm having this issue (in multiple browsers) and never could find a link with something not working. Most of the times i reopen the GUI and the error is gone. Today i had the error again and kept working in the GUI without reopening it. When i wanted to add a new backup in the dropdown menu fo…

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### Author: ![JonMikelV](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/j/439d5e/32.png) [@JonMikelV](https://forum.duplicati.com/u/JonMikelV)
#### Post date: [December 13, 2017, 5:27am UTC](https://forum.duplicati.com/t/no-encryption-options-available-in-gui/1728/2 "2017-12-13T05:27:53Z")

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Thanks for that tip!

As a reminder for other readers, he XSRF error and interactive GUI oddities like missing options in select boxes are very often related.

This is why it’s generally not a good idea to try and continue using the GUI after an XSRF Token error without first refreshing the page or restarting the browser.
