# Jottacloud Error 401 (Unauthorized) **URL:** \ **Category:** Support\ **Created:** [June 25, 2018, 5:46pm UTC](https://forum.duplicati.com/t/jottacloud-error-401-unauthorized/3929 "2018-06-25T17:46:54Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![JonMikelV](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/j/439d5e/32.png) [@JonMikelV](https://forum.duplicati.com/u/JonMikelV)\ **Post date:** [July 2, 2018, 3:19am UTC](https://forum.duplicati.com/t/jottacloud-error-401-unauthorized/3929/4 "2018-07-02T03:19:43Z")
It looks like you’re using the most stable version of Duplicati available at the moment, and I know other users have been able to run it on Open Media Vault so I doubt the issue is there… And everything looks OK to me in the config and the error message just tells us that JottaCloud considers Duplicati unauthorized. Unfortunately, I don’t think we can get any more detail from JottaCloud about WHY they consider it unauthorized. Is it possible it has stale or missing SSL certificates (which are destination independent) as seemed to have been the issue here? > [@Duplicati on OpenMediaVault and Amazon Drive](https://forum.duplicati.com/t/duplicati-on-openmediavault-and-amazon-drive/1374/): > > With OMV3 there was a problem with certificates when using Duplicati as plug-in in OMV3 with Amazon Drive. This has now been solved with OMV4 which is based on Debian 8 (Stretch). OMV4 is not announced as stable, yet, but is already used by many users. Background: when the Duplicati plug-in is installed on OMV4 ca-certificates-mono is installed. This was not the case with OMV3 as ca-certificates-mono was not included in standard Debian 7 repo. --- _[View the full topic](https://forum.duplicati.com/t/jottacloud-error-401-unauthorized/3929)._