# Jottacloud Error 401 (Unauthorized)

**URL:** <https://forum.duplicati.com/t/jottacloud-error-401-unauthorized/3929>\
**Category:** Support\
**Created:** [June 25, 2018, 5:46pm UTC](https://forum.duplicati.com/t/jottacloud-error-401-unauthorized/3929 "2018-06-25T17:46:54Z")\
**Posts on this page:** 1\
**Showing post:** 28

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**Author:** ![warwickmm](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/w/5e9695/32.png) [@warwickmm](https://forum.duplicati.com/u/warwickmm)\
**Post date:** [February 6, 2020, 3:49am UTC](https://forum.duplicati.com/t/jottacloud-error-401-unauthorized/3929/28 "2020-02-06T03:49:08Z")

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I’m not experiencing any issues with Jottacloud (created my account in March 2019). I’m not using 2FA, but in August 2019 I did have to switch to using the `user_id`.

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_[View the full topic](https://forum.duplicati.com/t/jottacloud-error-401-unauthorized/3929)._