Internal Server Error

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1

Hi,
I’am running a backup (10 GB) using duplicati version 2.0.2.1_beta_2017-08-01, I get this error below

2018-03-29 10:41:34Z - Information: Backend event: Put - Rename: duplicati-badff542b2a7343a2b9f8109053186f11.dblock.zip.aes (499,93 MB)
2018-03-29 10:41:34Z - Information: Renaming "duplicati-b133ee5f71b464abbbf993e06f15db0c5.dblock.zip.aes" to "duplicati-badff542b2a7343a2b9f8109053186f11.dblock.zip.aes"
2018-03-29 10:41:45Z - Information: Backend event: Put - Started: duplicati-badff542b2a7343a2b9f8109053186f11.dblock.zip.aes (499,93 MB)
2018-03-29 10:43:57Z - Warning: Operation Put with file duplicati-badff542b2a7343a2b9f8109053186f11.dblock.zip.aes attempt 2 of 5 failed with message: We encountered an internal error, please try again.

Amazon.S3.AmazonS3Exception: We encountered an internal error, please try again. ---> Amazon.Runtime.Internal.HttpErrorResponseException: Internal Server Error ---> System.Net.WebException: Internal Server Error
  at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0 
  at System.Net.HttpWebRequest.GetResponse () [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.HttpRequest.GetResponse () [0x00000] in <filename unknown>:0 
  --- End of inner exception stack trace ---
  at Amazon.Runtime.Internal.HttpRequest.GetResponse () [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.HttpHandler`1[System.IO.Stream].InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.RedirectHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.Unmarshaller.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.S3.Internal.AmazonS3ResponseHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.ErrorHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  --- End of inner exception stack trace ---
  at Amazon.Runtime.Internal.HttpErrorResponseExceptionHandler.HandleException (IExecutionContext executionContext, Amazon.Runtime.Internal.HttpErrorResponseException exception) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.ExceptionHandler`1[Amazon.Runtime.Internal.HttpErrorResponseException].Handle (IExecutionContext executionContext, System.Exception exception) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.ErrorHandler.ProcessException (IExecutionContext executionContext, System.Exception exception) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.ErrorHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.CallbackHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.Signer.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.CredentialsRetriever.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.PipelineHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 
  at Amazon.Runtime.Internal.RetryHandler.InvokeSync (IExecutionContext executionContext) [0x00000] in <filename unknown>:0 

2018-03-29 10:43:57Z - Information: Backend event: Put - Retrying: duplicati-badff542b2a7343a2b9f8109053186f11.dblock.zip.aes (499,93 MB)
2018-03-29 10:43:57Z - Information: Backend event: Put - Rename: duplicati-badff542b2a7343a2b9f8109053186f11.dblock.zip.aes (499,93 MB)
2018-03-29 10:50:57Z - Error: Failed disposing index volume
System.InvalidOperationException: Attempted to dispose an index volume that was being written
  at Duplicati.Library.Main.Volumes.IndexVolumeWriter.Dispose () [0x00000] in <filename unknown>:0 
  at Duplicati.Library.Main.Operation.BackupHandler.Dispose () [0x00000] in <filename unknown>:0

Any ideas?

Thanks

2

I haven’t seen that error before, but it looks to my like it’s an error message from Amazon.

I realize you posted this a while ago, did the error go away on it’s own? If not, may I suggest updating to the latest beta (version 2.0.3.3) that was recently released?