I forgot my password to access the system. I’ve already tried removing the application, services, and folders. But every time I install it, it prompts me for the password. How can I reset these information?
Hello @thompsontech and welcome to the forum!
What folders? Are you trying to get rid of everything and abandon all your backups, or just get back in?
Probably you haven’t deleted essential config folders, otherwise it wouldn’t be prompting for password.
Downgrading / reverting to a lower version provides info of where the configuration is for your OS type.
Duplicati.Server.exe shows how you can stop Duplicati then start it to disable --webservice-password.
The password required to access the webserver. This option is saved so you do not need to set it on each run. Setting an empty value disables the password.
Unless you’re using a Windows service, your actual program is Duplicati.GUI.TrayIcon.exe, and its help indicates the option should work there too, even though the manual doesn’t specifically show it as there.
Hello good day!
Actually, I’m going to continue with Duplicati. I really want to get this password so I have access to reconfigure the system.
The folder I tried to remove is located in C: \ program files \ duplicati.
I will try to execute the downgrade option as suggested and put here if it works
Stop Duplicati and start it with this command line option:
It will clear the password from the database from my limited testing. Remove that command line option after it’s been cleared so that you can set a new password if desired.
That wasn’t a suggestion. It was reference in case you wanted to remove all the configs (but you don’t).