# GUI TrayIcon crash using Windows task planner

**URL:** <https://forum.duplicati.com/t/gui-trayicon-crash-using-windows-task-planner/20312>\
**Category:** Support\
**Created:** [March 10, 2025, 9:32am UTC](https://forum.duplicati.com/t/gui-trayicon-crash-using-windows-task-planner/20312 "2025-03-10T09:32:59Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![ts678](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/t/8491ac/32.png) [@ts678](https://forum.duplicati.com/u/ts678)\
**Post date:** [March 10, 2025, 9:20pm UTC](https://forum.duplicati.com/t/gui-trayicon-crash-using-windows-task-planner/20312/5 "2025-03-10T21:20:17Z")

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> [@Deoquaerus](#):
>
> Can anyone interpret this? I can’t, as I’m not a programmer at all.

Hopefully the Duplicati programmer can help. Some previous notes:

> [@Duplicati2 does not work any more on Win11 23H2](https://forum.duplicati.com/t/duplicati2-does-not-work-any-more-on-win11-23h2/20054/2):
>
> The second one is an attempt to log in without a valid password.

> [@Windows service Server crashed during a multi-day backup](https://forum.duplicati.com/t/windows-service-server-crashed-during-a-multi-day-backup/19653/2):
>
> These should be removed from the log output, as they simply mention that a request from the UI was rejected, and there is no reason to show it without debug logging enabled.

Except yours wasn’t log output. For the first, invalid password shouldn’t be fatal.

I think the login attempts can come from the open browser tabs, or the TrayIcon.  
For browser tabs, you could either start logging or close them and see if it helps.

Logging depends on browser, but it’s often in developer tools or click on F12 key. Goal is to see what went in, although I wouldn’t expect much without user action.

What browser is this? If you close Duplicati tabs, it might not matter. Otherwise, it might. Refresh seen is the kind of thing that might happen after 15 active minutes.

Developer might have a better idea.

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