GUI scheduled backups not running if Win 10 is locked

Support
1

v2.0.6.3_beta_2021-06-17

Hello,

I am trying to automate backups overnight but it seems the GUI-scheduled backups do not run if Windows is logged in and locked. I am running the Duplicati service, it shows running in services.msc and it’s in the system tray. In Windows Task Scheduler I have a task that runs at 4:55am that wakes up the computer and runs a batch file which changes the power mode to never sleep. I can confirm from Event Viewer that it did indeed wake up the computer at 4:55am and stayed awake. The Duplicati backup jobs are scheduled (in the GUI) for 5:00am.

But it is not running the backup at 5:00am, only after I type my password in and unlock Windows (many hours later), then the backup starts. Is there any way to have the GUI still run backup if Windows is locked?

I do have these enabled if this matters:
Prevent tray icon automatic log-in
Pause after startup or hibernation: 1 min

2

Hi @M55, that is a Windows feature that attempts to save power by disabling things when there is no user active. You can read more and see a potential fix in this SO thread:

These trigger things inside Duplicati, but the issue is with Windows settings, so there is not much to do from within Duplicati.