# First time install, can't start

**URL:** https://forum.duplicati.com/t/first-time-install-cant-start/3181
**Category:** Installation
**Created:** [April 10, 2018, 4:31pm UTC](https://forum.duplicati.com/t/first-time-install-cant-start/3181 "2018-04-10T16:31:23Z")
**Posts on this page:** 1
**Showing post:** 4

<div class="post-metadata">

### Author: ![Pectojin](https://forum.duplicati.com/user_avatar/forum.duplicati.com/pectojin/32/1231_2.png) [@Pectojin](https://forum.duplicati.com/u/Pectojin)
#### Post date: [April 10, 2018, 7:07pm UTC](https://forum.duplicati.com/t/first-time-install-cant-start/3181/4 "2018-04-10T19:07:24Z")

</div>

Not to worry 🙂

For security Duplicati only listens on requests from localhost by default. You need to allow requests from other sources.

There’s two ways to do it:

1. From the web API (you can’t unless you do ssh port forwarding or have a gui on the server)
2. Update the systemd file to include the launch parameter `--webservice-interface=any`

#2 is the easiest if you’ve already got the CLI open 🙂

First figure out where the Duplicati systemd service file is:

```
# systemctl status duplicati
● duplicati.service - Duplicati web-server
   Loaded: loaded (/lib/systemd/system/duplicati.service; enabled; vendor preset: enabled)
   Active: active (running) since Sun 2018-04-08 15:14:20 CEST; 2 days ago 

```

The `Loaded: loaded` line tells you the file location

Edit the file (vim, nano, etc)

```
# nano /lib/systemd/system/duplicati.service

```

In the file update the `ExecStart` line to include `--webservice-interface=any`  
The line will look like this:

```
ExecStart=/usr/bin/duplicati-server $DAEMON_OPTS --webservice-port=8200 --webservice-interface=any

```

`--webservice-port=8200` may or may not be there. You can include it or leave it as is.

Oh and, of course, reload systemd and restart the service:

```
# sudo systemctl daemon-reload
# sudo systemctl restart duplicati

```

Edit: changed ‘webservice–listen-interface’ to ‘webservice-interface’

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_[View the full topic](https://forum.duplicati.com/t/first-time-install-cant-start/3181)._