File missing error - Repair has no effect

Hi,

today I had my first error with my duplicati backup which was the following:

“Fatal error
Duplicati.Library.Interface.UserInformationException: Found 1 files that are missing from the remote storage, please run repair
bei Duplicati.Library.Main.Operation.FilelistProcessor.VerifyRemoteList(BackendManager backend, Options options, LocalDatabase database, IBackendWriter log, String protectedfile)
bei Duplicati.Library.Main.Operation.BackupHandler.PreBackupVerify(BackendManager backend, String protectedfile)
bei Duplicati.Library.Main.Operation.BackupHandler.Run(String sources, IFilter filter)”

I’m on 2.0.3.3_beta_2018-04-02.

I’ve tried the repair function which had no effect at all.
I’m a bit scared about the delete and repair function because my 700GB backup is on a remote side and my upload is rather slow…

Edit1:
I did a “list-broken-files” procedure with the following outcome:

No broken filesets found in database, checking for missing remote files

Listing remote folder …

Marked 1 remote files for deletion

0 : 25.08.2018 20:31:03 (10 match(es))

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168679.ORF (14,12 MB)

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168680.JPG (8,56 MB)

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168680.ORF (14,34 MB)

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168681.JPG (7,56 MB)

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168681.ORF (13,60 MB)

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168683.JPG (6,87 MB)

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168683.ORF (13,77 MB)

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168684.JPG (7,65 MB)

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168684.ORF (14,05 MB)

D:\Bilder\0 Fotos ab 26.06.2014\2018\2018-07-16 Linz\P7168685.JPG (8,67 MB)

Return code: 0

Edit2:
Afterwards I ran the “purge-broken-files” command with the following answer:

No broken filesets found in database, checking for missing remote files

Listing remote folder …

Marked 1 remote files for deletion

Found 1 broken filesets with 10 affected files, purging files

Purging 10 file(s) from fileset 25.08.2018 20:31:03

Starting purge operation

Replacing fileset duplicati-20180825T183103Z.dlist.zip.aes with duplicati-20180825T183104Z.dlist.zip.aes which has with 10 fewer file(s) (109,19 MB reduction)

Uploading file (20,71 MB) …

Deleting file duplicati-20180825T183103Z.dlist.zip.aes …

Deleting file duplicati-b0a76de0440fa488cae6bfbb992567971.dblock.zip.aes (99,93 MB) …

Return code: 0

Edit3:
Then I started the backup process again.
Now everything is fine… Problem solved :slight_smile: sorry for the post

I do have the same experience. The repair function at all doesn´t seem to work. I thought it would simply substitute the missing files.