# Errors after backup issues on Jottacloud

**URL:** <https://forum.duplicati.com/t/errors-after-backup-issues-on-jottacloud/12422>\
**Category:** Support\
**Created:** [May 19, 2021, 9:53am UTC](https://forum.duplicati.com/t/errors-after-backup-issues-on-jottacloud/12422 "2021-05-19T09:53:39Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![lopixo9083](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/l/a3d4f5/32.png) [@lopixo9083](https://forum.duplicati.com/u/lopixo9083)\
**Post date:** [May 22, 2021, 6:33am UTC](https://forum.duplicati.com/t/errors-after-backup-issues-on-jottacloud/12422/13 "2021-05-22T06:33:21Z")

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I also have issues with Jottacloud, already for 3 weeks now. I couldn’t download the affected file, not even with the Jottacloud CLI. Support is investigating already for 3 weeks but is not really communicating. I’m not sure they even can restory my file.

I’m dropping Jottacloud as my cloud provider - if I would have needed this file I’d be in serious problems right now.

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