# Error while create folder

**URL:** <https://forum.duplicati.com/t/error-while-create-folder/16241>\
**Category:** Support\
**Created:** [May 10, 2023, 3:43pm UTC](https://forum.duplicati.com/t/error-while-create-folder/16241 "2023-05-10T15:43:52Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![ts678](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/t/8491ac/32.png) [@ts678](https://forum.duplicati.com/u/ts678)\
**Post date:** [May 11, 2023, 9:11pm UTC](https://forum.duplicati.com/t/error-while-create-folder/16241/6 "2023-05-11T21:11:04Z")

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> [@Marcon\_Informatica](#):
>
> (full access)

This in theory should remove the problem of seeing files not made by Duplicati, e.g. what you made.

> [@Marcon\_Informatica](#):
>
> googledrive-teamdrive-id it’s ok

I’m not sure what ok means. If you enter the right value on Destination screen 3, Duplicati can lose it.  
Using Options screen 5 avoids this bug. It might be worth checking to make sure the option is still ok.

Even "Failed to connect: missing-folder is kind of odd. On Google Drive personal, a backup makes it.  
If I use the Destination screen “Test connection” button, it instead asks if I want it to create the folder.

![image](https://forum.duplicati.com/uploads/default/original/2X/0/05368be5be9a20450c053053511d611568ffcff2.png)

Maybe the best troubleshooting approach is this:

[Export As Command-line](https://duplicati.readthedocs.io/en/latest/03-using-the-graphical-user-interface/#exporting-a-backup-job-configuration) to get a URL that references your backup folder. Edit that to an empty folder.  
[Duplicati.CommandLine.BackendTool.exe](https://duplicati.readthedocs.io/en/latest/07-other-command-line-utilities/#duplicaticommandlinebackendtoolexe) or [Duplicati.CommandLine.BackendTester.exe](https://duplicati.readthedocs.io/en/latest/07-other-command-line-utilities/#duplicaticommandlinebackendtesterexe) can do tests.

Something appears to not be working between Duplicati and your Team Drive. I don’t have one to test.  
[Wont let me reinstall](https://forum.duplicati.com/t/wont-let-me-reinstall/12369) is the only other text-style report of this error I can find. Any similarity to your use?

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