Duplicati stuck on the same wav file for days

Duplicati seems to be stuck on the same wav file for days now. My internet connection is working fine. How do I troubleshoot/fix this without starting from scratch?

Hello and welcome to the forum!

Please go to About -> Show log -> Live and set the dropdown to Verbose. When was the last log entry? Do you see new log entries being added?

Hey & thanks!

They all say the same day/time so unsure which was the last one… so here’s all of em:

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_4#02.wav

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_2#01.wav

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_5#01.wav

  • Sep 12, 2020 4:07 AM: Including path as no filters matched: /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_4#02.wav

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_3#03.wav

  • Sep 12, 2020 4:07 AM: Including path as no filters matched: /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_2#01.wav

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Audio Recording#01.wav

  • Sep 12, 2020 4:07 AM: Including path as no filters matched: /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_5#01.wav

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_3#01.wav

  • Sep 12, 2020 4:07 AM: Including path as no filters matched: /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_3#03.wav

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Audio Recording#02.wav

  • Sep 12, 2020 4:07 AM: Including path as no filters matched: /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Audio Recording#01.wav

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_1#01.wav

  • Sep 12, 2020 4:07 AM: Including path as no filters matched: /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_3#01.wav

  • Sep 12, 2020 4:07 AM: Including path as no filters matched: /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Audio Recording#02.wav

  • Sep 12, 2020 4:07 AM: Including path as no filters matched: /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/Untitled 2_1#01.wav

  • Sep 12, 2020 4:07 AM: Adding directory /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Audio Files/

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Chant Pack 1.logicx/Resources/ProjectInformation.plist

  • Sep 12, 2020 4:07 AM: Including path as no filters matched: /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Chant Pack 1.logicx/Resources/ProjectInformation.plist

  • Sep 12, 2020 4:07 AM: Adding directory /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Chant Pack 1.logicx/Resources/

  • Sep 12, 2020 4:07 AM: Adding directory /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Chant Pack 1.logicx/Alternatives/000/Undo Data.nosync/

  • Sep 12, 2020 4:07 AM: Skipped checking file, because no metadata was updated /Users/admin/Music/Logic/Projects/Adriana Marie/Chant Pack 1/Chant Pack 1.logicx/Alternatives/000/Project File Backups/00/MetaData.plist

Yeah really does seem like it’s stuck. What version of Duplicati is this? And what type of back end are you saving to?

Duplicati - 2.0.5.1_beta_2020-01-18

I’m saving to a shared hosting account on 1and1 and I’m well below the storage cap. It’s been working fine for months up until recently. Ty!