# Duplicati stuck on Compact when Getting/Putting from OneDrive and results in missing files
**URL:** https://forum.duplicati.com/t/duplicati-stuck-on-compact-when-getting-putting-from-onedrive-and-results-in-missing-files/16641
**Category:** Support
**Tags:** bug
**Created:** [August 11, 2023, 7:52pm UTC](https://forum.duplicati.com/t/duplicati-stuck-on-compact-when-getting-putting-from-onedrive-and-results-in-missing-files/16641 "2023-08-11T19:52:30Z")
**Posts on this page:** 1
**Showing post:** 43
### Author:  [@ts678](https://forum.duplicati.com/u/ts678)
#### Post date: [August 19, 2023, 11:03pm UTC](https://forum.duplicati.com/t/duplicati-stuck-on-compact-when-getting-putting-from-onedrive-and-results-in-missing-files/16641/43 "2023-08-19T23:03:13Z")
Upload seems to do Retry-After OK, at least at the fragment level. In addition to the reporting [above](https://forum.duplicati.com/t/duplicati-stuck-on-compact-when-getting-putting-from-onedrive-and-results-in-missing-files/16641/23), regular (sometimes not turned on, but is hourly lately) OneDrive profiling log just asked a Retry-After which looks like it will be respected. This is on 2.0.7.2 Canary like the B2 backup that is my main one partly because it has space, but also because I pay by use, so it’s less likely to gripe use is too much.
```plaintext
2023-08-19 16:53:59 -04 - [Verbose-Duplicati.Library.Backend.MicrosoftGraphBackend-MicrosoftGraphFragmentUpload]: Uploading fragment 1/5 of remote file duplicati-b60f0c193cdc1415b947a7c0d0a910c34.dblock.zip.aes
2023-08-19 16:54:20 -04 - [Verbose-Duplicati.Library.Backend.MicrosoftGraphBackend-MicrosoftGraphFragmentUpload]: Uploading fragment 2/5 of remote file duplicati-b60f0c193cdc1415b947a7c0d0a910c34.dblock.zip.aes
2023-08-19 16:54:42 -04 - [Verbose-Duplicati.Library.Backend.MicrosoftGraphBackend-MicrosoftGraphFragmentUpload]: Uploading fragment 3/5 of remote file duplicati-b60f0c193cdc1415b947a7c0d0a910c34.dblock.zip.aes
2023-08-19 16:55:03 -04 - [Verbose-Duplicati.Library.Backend.MicrosoftGraphBackend-MicrosoftGraphFragmentUpload]: Uploading fragment 4/5 of remote file duplicati-b60f0c193cdc1415b947a7c0d0a910c34.dblock.zip.aes
2023-08-19 16:55:25 -04 - [Retry-Duplicati.Library.Backend.MicrosoftGraphBackend-MicrosoftGraphFragmentRetry]: Uploading fragment 4/5 of remote file duplicati-b60f0c193cdc1415b947a7c0d0a910c34.dblock.zip.aes failed and will be retried
Duplicati.Library.Backend.MicrosoftGraph.MicrosoftGraphException: 429: Too Many Requests error from request https://api.onedrive.com/rup/7dfee4690d9f4711/eyJSZXNvdXJjZUlEIjoiN0RGRUU0NjkwRDlGNDcxMSEzMDcwNyIsIlJlbGF0aW9uc2hpcE5hbWUiOiJkdXBsaWNhdGktYjYwZjBjMTkzY2RjMTQxNWI5NDdhN2MwZDBhOTEwYzM0LmRibG9jay56aXAuYWVzIn0/4mVlJc9u8E5j9a2UoVUNyPrdeBuGVoaQAfLZPXALG5c_5Mbu4OhMi7grPZsOHxrz05LMbx4yzRceQ1kAODYgBVY7_HgUz0wfDMxfxfCgkuDNc/eyJuYW1lIjoiZHVwbGljYXRpLWI2MGYwYzE5M2NkYzE0MTViOTQ3YTdjMGQwYTkxMGMzNC5kYmxvY2suemlwLmFlcyIsIkBuYW1lLmNvbmZsaWN0QmVoYXZpb3IiOiJyZXBsYWNlIn0/4wdV1Zz_-wuw5zeD4y3i2dQnl3FqdSR3-dy0V0mTLO5_85qVek2M0xpv5fOV4NxZGn5HBuzHPQdF-tnTbt-Vxj_-3ewAgWXgPdpZrL-uyDnWTmMs1FYxz7L4LCOomZL__l4ylHl-bsL-4_MjGgKfwP9uNEKL5aV9p8w8fYqLoBCFEMeNb9clr5PsOON84MOtEnncZTovcUS8OVQrFEdWspRi78PMOZWajAvBMJ15lEPsB7JgGeaj_lV2IImo2fkvqhDmuX51GmwqzmOGTSe8ORA-GU4Ex0490r5B6OD72Vg3h6WVGNXtahFvEQlDd0lRmTpu3ZnRmZr4YmgAwdKRz7J2a0QERmx5-fcrjX9y7h5SvGzRZoI8InJPuTf6Wrle6L_1F0yqoRfIXkadI3_vnpIkbDwcJdH60iLedLy9RBqB2KJIizfY3I0DoJFIU-h3rZrRL-D4XTS2lXkn989ydmVG7WOKmmYiAG6q7LqwgI3_mxOp0fgbqxlQHlaMv5f-pkB_wtMxkloh6-Gx-2-mj1QAt37Rn36mXaLvh7oqJME5GzuGY8VC_10GECU6-MRlqZ
Method: PUT, RequestUri: 'https://api.onedrive.com/rup/7dfee4690d9f4711/eyJSZXNvdXJjZUlEIjoiN0RGRUU0NjkwRDlGNDcxMSEzMDcwNyIsIlJlbGF0aW9uc2hpcE5hbWUiOiJkdXBsaWNhdGktYjYwZjBjMTkzY2RjMTQxNWI5NDdhN2MwZDBhOTEwYzM0LmRibG9jay56aXAuYWVzIn0/4mVlJc9u8E5j9a2UoVUNyPrdeBuGVoaQAfLZPXALG5c_5Mbu4OhMi7grPZsOHxrz05LMbx4yzRceQ1kAODYgBVY7_HgUz0wfDMxfxfCgkuDNc/eyJuYW1lIjoiZHVwbGljYXRpLWI2MGYwYzE5M2NkYzE0MTViOTQ3YTdjMGQwYTkxMGMzNC5kYmxvY2suemlwLmFlcyIsIkBuYW1lLmNvbmZsaWN0QmVoYXZpb3IiOiJyZXBsYWNlIn0/4wdV1Zz_-wuw5zeD4y3i2dQnl3FqdSR3-dy0V0mTLO5_85qVek2M0xpv5fOV4NxZGn5HBuzHPQdF-tnTbt-Vxj_-3ewAgWXgPdpZrL-uyDnWTmMs1FYxz7L4LCOomZL__l4ylHl-bsL-4_MjGgKfwP9uNEKL5aV9p8w8fYqLoBCFEMeNb9clr5PsOON84MOtEnncZTovcUS8OVQrFEdWspRi78PMOZWajAvBMJ15lEPsB7JgGeaj_lV2IImo2fkvqhDmuX51GmwqzmOGTSe8ORA-GU4Ex0490r5B6OD72Vg3h6WVGNXtahFvEQlDd0lRmTpu3ZnRmZr4YmgAwdKRz7J2a0QERmx5-fcrjX9y7h5SvGzRZoI8InJPuTf6Wrle6L_1F0yqoRfIXkadI3_vnpIkbDwcJdH60iLedLy9RBqB2KJIizfY3I0DoJFIU-h3rZrRL-D4XTS2lXkn989ydmVG7WOKmmYiAG6q7LqwgI3_mxOp0fgbqxlQHlaMv5f-pkB_wtMxkloh6-Gx-2-mj1QAt37Rn36mXaLvh7oqJME5GzuGY8VC_10GECU6-MRlqZ', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
User-Agent: Duplicati/2.0.7.2
Content-Length: 10437213
Content-Range: bytes 41943040-52380252/52380253
}
StatusCode: 429, ReasonPhrase: 'Too Many Requests', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Retry-After: 30645
X-MSNSERVER: DS1PPF115BFC7FF
Strict-Transport-Security: max-age=31536000; includeSubDomains
MS-CV: eVEzDxSCcUGzLy0hRjlLWA.0
X-QosStats: {"ApiId":0,"ResultType":2,"SourcePropertyId":0,"TargetPropertyId":42}
X-ThrowSite: 5127.da16
X-AsmVersion: UNKNOWN; 19.1225.808.2003
X-Cache: CONFIG_NOCACHE
X-MSEdge-Ref: Ref A: 517FCF9A282B4F4F9C168B8E5F57E71F Ref B: BL2AA2030110009 Ref C: 2023-08-19T20:55:04Z
Date: Sat, 19 Aug 2023 20:55:25 GMT
P3P: CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
Content-Length: 269
Content-Type: application/json; charset=utf-8
}
{
"error": {
"code": "accessDenied",
"message": "Too Many Requests",
"localizedMessage": "This item might have been deleted, expired, or you might not have permission to access it. Contact the owner of this item for more information.",
"innererror": {
"code": "throttledRequest"
}
}
}
at Duplicati.Library.Backend.MicrosoftGraphBackend.CheckResponse(HttpResponseMessage response)
at Duplicati.Library.Backend.MicrosoftGraphBackend.ParseResponse[T](HttpResponseMessage response)
at Duplicati.Library.Backend.MicrosoftGraphBackend.d__60.MoveNext()
2023-08-19 16:55:25 -04 - [Profiling-Duplicati.Library.RetryAfterHelper-RetryAfterWait]: Waiting for 08:30:44.5438455 to respect Retry-After header
```
Also see:
[OneDrive Throttling](https://forum.duplicati.com/t/onedrive-throttling/15051) which had an example of throttling. It’s rather rare that we see the profiling logs.
[Microsoft banned me for using Duplicati on Onedrive](https://forum.duplicati.com/t/microsoft-banned-me-for-using-duplicati-on-onedrive/14416) is worrisome, but might have been from space.
Regardless, I’ll see what happens to my backup that actually paused, and I don’t seem banned - yet.
---
_[View the full topic](https://forum.duplicati.com/t/duplicati-stuck-on-compact-when-getting-putting-from-onedrive-and-results-in-missing-files/16641)._